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May 2025 by Alpaka Lama Schaf
Long story short, the two men that work in the pharmacy are very rude! I drove there to pick up my medicine, after I got the call it'll be ready, they told me to come back tomorrow. Next day comes and the prescription is still not filled even though I received the call it was!? I will not use this pharmacy any longer!
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May 2025 by Sandra Henson
I can never get to talk to anyone. I call and call and leave message upon message and no one ever contacts me back. I sure do miss my Walgreens
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March 2025 by Brandy Stovall
The cashier there is always so sweet wish I knew her name she works register in the front of the store
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March 2025 by Michael Poland
I never get everything I need from pharmacy, always a return trip, fuel cost to much
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January 2025 by Nicole Jones
This location is the best
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December 2024 by Theresa Lopez
Front Store cashiers are always very nice/friendly/helpful, but the pharmacy staff and the female pharmacist are very rude and act as if customers are an inconvenience. Too bad my insurance (Aetna) forces me to use CVS exclusively for scripts.
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October 2024 by Jay Niecy
I had been waiting for my prescription for over a week at Walmart I called them they return my call in great time , and they were able to fill my prescription in 3 hours They were very Courteous and I waited 3 min to pick up my medicine.
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April 2024 by Ace
Always welcoming, and fast.
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December 2023 by Serenity
The CVS pharmacy in Franklin Kentucky.Are terrible They will lie to you just so they don't have to deal with you. They chose not to want to deal with the out-of-state transfer. Said it was undoubble. But they had just done it the month before for me. The first experience I had getting that done was also horrible. They were very rude to me then. On the first time I had it done. Definitely transferring to a different. That's quite unfortunate because there's no other one around me. I'll have to drive very far to get to it.I truly hope no one has to deal with what I've had to with this Pharmacy in Franklin Kentucky. The CVS and hayleyville, Alabama.Is the best pharmacy I've ever been to or had the luxury of dealing with. To Who has to read this sorry, just needed to be said thank you.
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July 2023 by Julie Landers
Nothing customer service was the best. Jessica Sautter was friendly and amazingly attentive and helped me find what i needed.
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June 2023 by Sharla Vaught
Friendly service. Cashier was helpful and knowledgeable also. This is the best CVS!!
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May 2023 by JAMES GOODNIGHT
I appreciate the leadership and quality customer service I received from the store manager! I am happy to continue my shopping there! Great customer atmosphere and environment. Keep up the outstanding service!
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March 2023 by Joe Mama
Worst pharmacy I have ever used. Told my prescription would be ready in 30 minutes left came back an hour later was told it wasn’t ready and would be another 20 minutes. Rudest people work there also the one lady with the straw colored hair is super rude always acts like she’s having a bad day. To many pharmacy’s in franklin to use this circus of a place. Don’t waste your time.
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March 2023 by Steven Griggs
This is always ready. Always in stock. Always a good presentation of store conditions.
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October 2022 by Joshua Lowe
Go through drive thru. Given wrong medication. Not even prescribed to me. Go inside to correct matter. They haven't even started filling my actual prescription. I patiently wait...for a f&$=#ing hour. No communication from staff why it's taking so long. Only thought I'd try this place since I moved to Franklin. Will be switching pharmacies .
