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November 2023 by Kevin B.
Took my vehicle in for a new custom exhaust. Customer service was great. Jake did a great job with install and got me in and out within the day at a good price. Will be doing business here again!
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October 2023 by Rey Knechtel
He ripped me off he messed my car up more than it was to begin with told me the noise would go away when it didnt he gave Me, the run around. About fixing it correctly just long enough to make sure the 12000 mile warrant. Y had ran out, and he wouldn't be responsible now. I'm stuck with the $1200 bill. Because he did not do the work correctly. And he knew he didn't do the work correctly. Hes a fraud and a phony. Do not use this shop. Also he lied to me to me he tore it back diwn n thwre was nothing wring with it when i took it to another shop they said there was absolutly no way he tore it down n had charged my warranty company $3000
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October 2023 by Kelly S.
I've already left one review here, but I figured I'd update everyone on my experiences. Jake's Muffler installed my ring gear and pinion bearing in my 2017 Jeep Wrangler. These parts were purchased all by me. These parts are all good quality yukon parts. I've never seen nor have I had a bearing that was bad out of the box unless it was installed incorrectly. My Jeep had been there several times, and it sat at Jake's for several weeks before it was repaired. I paid Jake another $680 on top of the $1280 that I had already paid him in the first place. I set the timer on my Jeep. I picked it up. I drove the jeep around roughly 5 hours. The jeep is leaking axle shaft oil out from the rear passenger axle shaft. Also, you can not get the Jeep over 60 mph without it vibrating in the rear. I called this shop this morning and spoke with the receptionist again. She seems like she doesn't care, and I am sure Jake doesn't care either. They got their money. That's all they care about. The fact that this shop doesn't care about the quality of work they put out is quite disheartening. I do not recommend this shop to anyone. There are other shops in Franklin that do better work than this shop. I only went here because a family friend recommended me to go here because his son in law works there.
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September 2023 by Lacy Samuels
Doesn't stand behind the work done. Would NOT recommend to anyone.
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August 2023 by RideFor V.
Took my truck in for front brakes . When they returned the vehicle to me the brakes were soft and within 2 days the brakes grind. These were only brake pads that had to be replaced on my truck . They overfilled my brake Reserve tank. When I stopped in to let the male owner know, all he said was well we took it for a test drive . I refuse to take it back if they can't handle a simple brake job.
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August 2023 by Nellie Maxwell
Great place and people. Will help you in all Ways
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July 2023 by Sean Blair (King Lyv)
Awesome place for your car needs. Was out of town and ran into an issue. Stopped by & they were the most helpful people I could of hoped for. A fast service & I was right back on the road. Thank you guys so much for saving the day. Highly recommended. Dayton & Jake thanks brother!Service: Tires
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July 2023 by Jamey Oconnor
Great service! Great prices!
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June 2023 by Brandon Read
My truck broke down in this area and Jake and his team saw me right away and got me back on the road the same day. It’s rare to get that type of service these days and I highly recommend them to anyone in the Franklin area.Service: Auto maintenance
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March 2023 by Austin Phillips
Had my exhaust done on my truck and Jake did a very good job, the price was great and Jake and his staff were very knowledgeable and eager to help! I would absolutely recommend this place to anyone who wants a good job,with fast service and great prices.Service: Auto exhaust system replacement
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March 2023 by David Powell
Good people ?
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February 2023 by Danielle Hewitt
I'll never go back to this place again. He charged me $400 and didn't even put the $135 part on my car that he charged me for. He wouldn't refund me any money and threw a fit when I went in to ask why he didn't do what he charged me to do. Worst service and people I've ever dealt with.
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February 2023 by James Houghtaling
Jake is very knowledgeable and won't steer you wrong. I was unsure of what sound I wanted but he nailed it spot on. He even fixed my belt for me while it was on the rack.
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January 2023 by stan waumans (smw)
replaced my muffler with a small performance upgrade.Jakes team also performed a small repair they discovered that save me money going down the road. I will return for future business.You can’t beat Jake’s service and attention to detail. You need exhaust work. Give him a try.you won’t be sorryService: Auto exhaust system repair
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December 2022 by jeremie omalley
Needed help getting my aftermarket exhaust finished up they took care of me. He didn't take long at all. Very reasonable prices. Will use again when I need exhaust work.Services: Exhaust
