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November 2023 by Rob Val
Let me start by saying that my decision to bring our family van to Jimmy's was based on the reviews on here. Brought the van for much needed timing belt/water pump preventative maintenance. As the day progressed, I called and asked if it would be ready for pick up to which Beau confirmed it would. When I go there at 4:05 pm I was told that it might not happen that day as they were sent the wrong belt. To the point here, Jimmy personally drove to Nashville to get the right belt which in turn put the job behind for a couple of hours. Jimmy said it could be pushing it considering the shop is supposed to close at 5:00pm. I told him I would waitas it's our only means of transportation. The mechanic stayed over and finished the job and was handed the van back around 5:45pm. Dedication to customer satisfaction at its finest was shown. Recommend and will return.
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September 2023 by Julie Gamboa
We found this place on a farmer’s recommendation while sitting at the Ford dealership who told us literally good luck, we can’t help you! The farmer (who sadly we didn’t get his name)overheard came over and told us not to fret, go to Jimmy’s he can help you! So we went straight there spoke with Beau who was the most kind by listening to our story and what we needed for the transmission. He checked on the parts and they were definitely able to help and without getting a new Transmission like Ford Stated at over $7000. We were overjoyed that something could be done and that we didn’t now own a $11,000 dollar paper weight, as our daughters car is not paid off yet. They had the car for a week but kept us informed. We picked it up and a panel was open. We let them know and they came straight out and closed it for us and we have not had any issues since. Our daughters car is fixed and with a warranty. We are very grateful to the Farmer, and the entire shop at Jimmy’s! We drove from Lebanon as no one in Tennessee could look at it that quickly, or do the work. I would definitely go back to them. They were honest, fair in pricing and turn around time was satisfactory. Thank you guys again.Service: Transmission
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August 2023 by Dan Draper
Initially we were very pleased with the service. After using our van a couple days my wife smelled oil burning and looked under the van and found it was leaking oil. We took it back and they said that it was low on oil and they replaced it and wiped all the oil off. This took care of the immediate problem. Today 7-31-23 we took it to our mechanic in Russellville to have the oil changed and tires rotated. Our mechanic brought the oil drain plug in to tell us we needed a new one. He told us that whoever changed the oil last didn’t put the gasket back on the drain plug and severely over tightened the drain plug and pushed back the threads making it difficult to remove. This is where we became disappointed and thus the rating. This is why we will not trust a strange business again. Prior to this time we had depended on the reviews here and decided to use Jimmy’s. I plan to call them on 8-1-23 to discuss this with the owner. Hoping that if nothing else he will look into how his mechanics are doing things and reimburse for the new drain plug. It’s not that it’s expensive but it’s a step in the right direction on his part. We had oil change and filter, tires rotated and new rotors and brake pads put on the back. I’m only giving them 2 stars because we were glad the work got done because we had an emergency trip to make and were concerned about the brakes.Services: Tire rotations
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July 2023 by Danielle Priebe
Amazing people and friendly got are transmission put in quickly. They were so help to get us back on the road
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July 2023 by Dong Feng
Had to stop in after getting a flat on the highway and they were able to take care of us and patch it up within half an hour and have us on the way again. Super friendly group, would highly recommend!Service: Tires
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July 2023 by Jim Britt
Quality work, on time, no BS. I'll go there again.
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May 2023 by Jacqueline Grenfell
Excellent service and guys here . First class service all the way!
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May 2023 by Obie Fugate
Great place good people work withCar run great
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May 2023 by Donald Smith
Very helpful and friendly. Will go back
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April 2023 by Thomas T.
This place is great!!! We had a part come loose and start dragging while on a road trip. After 8 miles on the highway with no exit, we were able to get off and call around to see who could take a look at our car. We brought it to Jimmy's and they bolted the part back up for us free of charge! Amazing kindness!
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January 2023 by Cliff Barker
Very knowledgeable staff, very helpful to deal with
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December 2022 by Jaclyn Ramirez
Jimmy and his team are great!!Always gives me excellent service.They have taken very good care of me and my car anytime I needed service.The staff is very friendly and treats you very respectfully.
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November 2022 by Carol Boslem
My experience was good I will go back if I ever need my car worked on again
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October 2022 by John Howard
I have gotten parts here many times. Always friendly and helpful. Fair prices.
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August 2022 by William Cartwright
Very nice people I meant to give them 5 stars but hit 4 by accident.there straight shooters and stick to there word.
