Lowe’s for all of your home improvement needs. Stop by the local Franklin, KY Lowe’s to pick up gardening supplies, check out new appliances and paint colors, or try out new patio furniture. We’re here to help! This Lowe’s location in Franklin, KY is known for its excellent customer service and helpful staff. Customers frequently praise the associates for their knowledge, friendliness, and willingness to assist. Sales associates like Kaleb, Terry Johnson, Allan DeWitt, and John Regan are recognized for their exceptional assistance, approaching customers proactively and providing detailed explanations about products. The store’s training seems to have prepared staff well, as they often go above and beyond to help, making the shopping experience pleasant and memorable. The Pro Desk staff is especially appreciated for their helpfulness and ability to provide additional assistance beyond expectations. Delivery services at this store also receive positive reviews. The delivery team, including a driver named Shane, is praised for their friendly demeanor and professionalism, making customers feel valued. The store is also appreciated for its safety procedures during unloading, with clear instructions for truck drivers to ensure safety. Customers have purchased a variety of items, including windows, lawn mowers, and appliances, all with favorable experiences. Overall, Lowe’s in Franklin, KY is recognized for its great people, quality service, and competitive prices, making it a preferred choice for home improvement needs.
Cheerful & friendly Customer Service Supervisor solved all my issues with the account & credit card.
April 2026
Steve and Caiden helped us out so much with cutting board excellent service!!!
March 2026
I had the best experience with Candy and Steven in the paint department, they were very helpful in finding a solution to my stain/paint issues. A big shout out to Trent the manager that listened to our issues and made sure everything was correct!
