Lowe’s for all of your home improvement needs. Stop by the local Franklin, KY Lowe’s to pick up gardening supplies, check out new appliances and paint colors, or try out new patio furniture. We’re here to help! This Lowe’s location in Franklin, KY is known for its excellent customer service and helpful staff. Customers frequently praise the associates for their knowledge, friendliness, and willingness to assist. Sales associates like Kaleb, Terry Johnson, Allan DeWitt, and John Regan are recognized for their exceptional assistance, approaching customers proactively and providing detailed explanations about products. The store’s training seems to have prepared staff well, as they often go above and beyond to help, making the shopping experience pleasant and memorable. The Pro Desk staff is especially appreciated for their helpfulness and ability to provide additional assistance beyond expectations. Delivery services at this store also receive positive reviews. The delivery team, including a driver named Shane, is praised for their friendly demeanor and professionalism, making customers feel valued. The store is also appreciated for its safety procedures during unloading, with clear instructions for truck drivers to ensure safety. Customers have purchased a variety of items, including windows, lawn mowers, and appliances, all with favorable experiences. Overall, Lowe’s in Franklin, KY is recognized for its great people, quality service, and competitive prices, making it a preferred choice for home improvement needs.
Lowes has most everything a person needs for that weekend project.
July 2026
The reason for the low score. The associate was not knowledgeable about sum of the products. Not very helpful in deciding on which product to get.
June 2026
THANK YOU Ms. Deb & Ms. Kristen in the flooring department for your Exceptional customer service. Trans #480249931 on 6/22/26. We are so appreciative that nice people still exist. Your professionalism and smiles made the entire transaction fun and easy. Sincerely, The Trans
