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August 2023 by Keri Austin
I literally got my info taken and then waited 4 hrs for 1 tire to be changed. Not even on a car just tire and rim. Also they told me there was 5 ppl before me. they can't work out on floor by their self which I get but then 2 out of 3went to break at the same time like seriously.
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July 2023 by Von “Von”
Need more help. Said it was a severalhour wait.
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May 2023 by Nathan Robinson
I was Gm at a service center and gave Walmart the benefit of the doubt to install 4 tires in an hour. Had tires ordered an had an appointment at 7 am. It has been an hour and a half and the two back tires are still on the car. We could get 4 tires and an alignment done in 45 minutes with less qualified staff.Service: Tires
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April 2023 by Yvonne Davenport
Loved it had tires put on my car was in & out within an hour
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February 2023 by suitup4lootup
They plugged my tire for $15 plus tax. Amazing crew and a great manager!
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November 2022 by Daniel Rutledge
This has got to be the worst Walmart auto center I have ever been to. I brought my car in for a tire change. There was 2 cars ahead of me for the same thing. After an hour and half my car still hadn’t been serviced. I asked how much longer and was told there were 4 cars ahead of me. Was told it would be 2 hours. If I could give a lower rating I would. Avoid this place like the plagueService: Tires
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July 2022 by Mike Hamontree
Don't take your car to the franklin wal mart unless you like bad service and rude people
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June 2022 by Zee Williams
Cheap, quick, did the job I needed with no problems whatsoever.
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April 2022 by rowdy wilbur
Terrible service. Ordered a tire, set up appointment, dropped off truck night before appointment. Tire arrived late which was fine. However when it did come they said they would install tire. I arrive at end of day and they did not install my tire because I "didn't have appointment ".I did not receive a call from them tell me that they would not install my tire. Not going back and getting serviced at a different company
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December 2021 by Kristen Owen
Very great staff!! I'd suggest going an hour or so ahead of planned time if you have somewhere to go. I may have just caught them on a busy day. Also, others may have had appointments. I was a walk in & needed 1 tire. It was $82 the cheapest tire, w/no extras, no insurance, no balancing, etc. The staff was very helpful with helping me put oil in afterwards. Free of charge. I had bought the oil prior, & needed help on opening the oil cap. They also checked it. Very kind. ?
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October 2021 by Mandi
Was a great visit enjoyed Bobby and the other customers they were very friendly and nice
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October 2021 by Adrean Crabtree
TERRIBLE service! 4.5 hour wait for a oil change, tire rotation and balance. 4 people came in after me (some hours after) and left before me. Then I talk to the manager and he tries to use the excuse that there were 9 cars ahead of me when in reality there was only 2 and when I called him out on that all he can tell me is well sir I don't know what you want me to do? I'll just make the extra little drive from now on and go to Kent's in Franklin.Services: Tyres
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September 2021 by Randy Lahey
4 hour wait for a tire change. Here's a tip though. If you want to buy tires there because they are a good deal just buy them and take them somewhere else ? I've been doing this ever since this happened.
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September 2021 by Scott Frix
SLOW!!! WATCHING GRASS GROW.
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August 2021 by Brandy Bell
One flat, warranty valid, turned away from the bowling green location... This location didn't have my size tire ,but the guys at Franklin did everything to go above and beyond trying to do what they could to help me. Definitely be going back.