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January 2024 by Ben Brubaker
I was traveling.4 hours from homeand my car started having issues so I stopped at auto zone. The manager Markof the south broadway store was quick to help me and went way out of his way to make sure that I could get back on the road as quickly as possible. He tested my battery and alternator and we determined that the issue was the alternator. Come to find out the parts that were supposed to be for my vehicle were actually a different year. Mark was able to find the correct alternator . He loaned me the tools to fix it. Mark even jumped started my vehicle twice and offered a mechanic shop that they were comfortable with as an option to repair my vehicle. In the end, I repaired the vehicle in the parking lot and was on my way in about an hour. Can't say enough good things about Mark and his extraordinary effects to help a stranger far from home. Thank you Mark. Auto zone will be my first choice in the future. God was sure looking out for me when He sent to Mark
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October 2023 by Juan Miranda
Everything for your car ?
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October 2023 by William Browning
Well I called the store because I've lost my keys , no spare and panicking. Said on site they can from VIN. Guy said we don't do that, what about other locations. The general management emailed me and apologized and said ĝive him 2 days and he take care of it. Called me back innn. 2 days and apologized agaiinnnn, said took. Care of. Great guuy,, so went back there ,totally different, respect to him
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September 2023 by james carmody
The guys at AutoZone in Georgetown Kentucky were very friendly in courteous and help me out with everything I needed just like they were up in New Hampshire where I moved from thank you guys at AutoZone in Georgetown Kentucky from making me feel welcome down here
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July 2023 by james gant
I went AutoZone today to get a water pump. Those guys were excellent. They help me pull off the old pulley and try to make everything work. Manager is excellent. Employees are also excellent.
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July 2023 by Ali Hassan
They are doing great job especially with the new manger joe . Thank you
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July 2023 by Zackery Tracy
Came in today (7/14/2023 at 5:20pm) with a battery leaking acid and smoking, and they wouldn't honor my warranty because the batteries passed a test. What good is the test if you can physically see the battery acid spilling over and smell the rotten egg smell. They had the audacity to suggest that I make physical modifications to my stock vehicle to compensate for the issue. I called the Autozone in Versailles, and they were more than helpful. They offered to warranty them out where the Georgetown autozone refused. If you care about your vehicles and the warranties you get on parts, then avoid this place.
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July 2023 by Eric Hillman
Several employees moving about, not greeted or acknowledged. Ended up using self check out and leaving.
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April 2023 by Vickie Palmer
I love this store! They are always helpful and honest! They stand by their products and warranty. My battery died after I left my lights on. I brought it to the store to charge and after the hour it wouldn't hold a charge. They replaced the battery with a brand new one. I will gladly give them my business and recommend them to everyone I know.
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April 2023 by Billy Brumley
There Bad about not having your parts on time been waiting for my part 2 days when it should been in 2 days ago I would call they keep telling me part truck ain’t in an they keep telling me 30-45 minutes I wait 1 hour call them back just for them to tell me the part still ain’t in yet an most the employees don’t know anything about car parts or know what you are talking back also retuned a part that was incorrect an call for a new part that was correct an tried to sell me the part that I returned back to me knowing it was incorrect part
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February 2023 by Ryan Gebs
While on a trip with my wife and 4 kids, my starter motor went out. We were 5 hours from home and 12 from our final destination and needed assistance. The associates at this location were extremely helpful! They helped to confirm the diagnosis, looked up useful information about how to replace the motor, and were even on the ground in the 26 degree weather helping me to change the motor. They went above and beyond what was expected and really helped us out in a tight situation! Thank you Autozone!
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February 2023 by CRat
10/10 experience! My buddy was broke down. All hope was lost. Then, Kindel and Logan stepped in to go above and beyond to help him get the parts he needed. This allowed us to get back on the road with no problems! I would absolutely recommend this top tier staff to anyone with car troubles!!!
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February 2023 by Dakota Vance
KINDEL & LOGAN are the absolute best! They went so above and beyond to help me with my alternator! Best customer service I’ve ever experienced hands down
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February 2023 by Paula Barron
The service team is very helpful and knowledgeable as far as price it was cheaper than most.
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February 2023 by Kai Guy
Had to stop by and buy a new battery. Logan made it super easy for me to pick the right battery and even installed the battery for me.