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August 2025 by Cantrece Lyvers-Cowan
Store not open during scheduled time
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February 2025 by Noah Ambrose
Jordan was a great dude to deal with.. patience and customer service 100%
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November 2024 by Hunter Tucker
I was in there store on November 30 for the last day of black Friday deals and there is a girl that worked there trying to get me to pay 74 for a upgrade phone that said it was only 15$ and I said how does 35 plus 15 make 74 and she just started ignoring me bc she knew she had been caught very rude she needs more training dealing with customers
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October 2024 by Michael C
Store was clean and the price of the phone was actually good but the girl (Brenda) working is SUPER rude! She also ran my card before even letting me see the phone and after leaving the store i realized she charged me for a screen protector that she didn’t even offer me nor did i ask for. Went right back in the store less than 5 mins later and she refused any kind of refund and then she grabbed a protector off the wall and told me to just take it cause i already paid for it! Lol Good news is that i called the Lexington Boost store and a guy there said he would give me the credit back on my phone service. I wish i had read these reviews beforehand and avoided driving to G-town and just went to Lex. to begin with.
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October 2024 by Michael
Store was clean and the price of the phone was actually good but the girl (Brenda) working is SUPER rude! She also ran my card before even letting me see the phone and after leaving the store i realized she charged me for a screen protector that she didn’t even offer me nor did i ask for. Went right back in the store less than 5 mins later and she refused any kind of refund and then she grabbed a protector off the wall and told me to just take it cause i already paid for it! Lol Good news is that i called the Lexington Boost store and a guy there said he would give me the credit back on my phone service. I wish i had read these reviews beforehand and avoided driving to G-town and just went to Lex. to begin with.
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August 2024 by Brandon D
Store is a joke, I’ve called from 10am-5pm about 15 calls a day! No answer two days straight. Frankly unprofessional and the owners should hire better employees and NOT ones who take advantage of elderly clients
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April 2024 by vicente aponte
GOT A GREAT DEAL ON AN UPGRADE AND GREAT SERVICE :)
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April 2024 by secret blogger
OMG got an iPhone 12 with a super cute case!! I'm extatic ?
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April 2024 by Brenda Olvera
Great accessories, a variety styles to choose from.
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November 2023 by Elle C
I went in to get information about a phone plan for my parents. All of the brochures I found were in a foreign language. There was only one sales person who did not acknowledge that I was there. One other customer was in the store at the counter waiting. After 10 minutes of not being able to locate the information I needed I left.
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July 2023 by Laura Meade
If you need to pay your bill in person, go somewhere else. The workers here, especially some woman, is lazy, and unhelpful. I had a problem with my bill for 2 months. They told us it was fixed. And over charged me due to this. I had better service with straight talk, and that should tell you something.
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July 2023 by Ashley Meade (Luna)
These people don't even know what they are doing. I do not suggest going here, or honestly do not suggest using boost mobile in general. The service is not good. We went to them multiple times to fix errors on thier end. And have been over charged multiple times because of it.
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March 2023 by Sharon Tallon
Worst customer service I have ever had. Who owns this ?? She needs to be fired!! She'll call the cops if you want a refund ?Stay away from her and that store. She robs people and is lazy!!
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March 2023 by Chris Woodwoth
Not this place specifically but I'm tired of this service I've had them for several years more than 10 for sure and they never want to help me out
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December 2022 by Darlene Lewis
It's ok
