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January 2024 by Donald Shaw
I can not say enough great things about this service center and Ronnie. We were traveling through the area when we had battery issues. Ronnie got on the phone and explained everything to me about warranty issues with batteries. When we arrived Ronnie greeted me and personally handled things. I just wish more service centers would care for their customers as this one did.Thank you Ronnie and your team.
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January 2024 by Shane Vance
Dan Cummins did a great job on the service they provided me. Customer friendly and service time was great. Best dealership in KY.
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January 2024 by seth jones
Smooth and easy. Good communication and shuttle service while my Jeep was being serviced. Thanks!
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January 2024 by Wesley Brunker
Very easy to get scheduled for my oil change only took couple minutes and also gave me directions on where to pull in and everything.
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December 2023 by Jim Crutcher
This was my 4th visit. The other 3 went well, this one not so much. I have had trouble with the android auto randomly dropping off and back on. Tried several different countermeasures and problem persisted. I took it in to be fixed and was told they would update the software. Service advisor told me she wasn't familiar with the problem. When I got the truck back I was told Chrysler engineers were contacted and they knew all about the problem from the last update and IPhones and Androids were both having this issue. The only solution is wait for another update with no ETA. It's a known problem yet service advisors know nothing about it? Ridiculous. Dan Cummings charged me $195 for "diagnosis" I am feeling pretty ripped off after this last visit. No offer to waive the fee either.Service: Oil change
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December 2023 by Alfred Alexander
Fast, friendly and courteous service. Earl has always been my go to for my vehicle service and strives to keep his customers informed of any additional vehicle service needs. The technicians do great work and maintain my vehicle in top running condition.I appreciate the facilities waiting area that provides comfort and snacks.I have, and will, always appreciate the care that the Dan Cummins staff shows to their customers. You folks are by far one of the best auto dealerships i have ever worked with. Keep up the good work!MERRY CHRISTMAS TO YA'LL
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December 2023 by Lucas Turpin
First oil change in the new Hellcat. Easy to schedule. Service completed quickly and with no issues.
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November 2023 by Mark Colgan
Never going back. Amongst $1912 of services, $89.95 to rotate and balance tires. They didn’t check the tire pressure. No sorry. No discount. Just a waste of my time.Services: Transmission
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November 2023 by Travis Ott
Brad and Trevor helped me find the car I had been searching all over for. Great team and an awesome buying experience. I feel confident I got the best price and value!
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November 2023 by William Miller
I am from out of town and my 2023 Jeep Grand Cherokee was making a noise. I pulled into Dan Cummins of Georgetown to have it looked at. They jumped right on it and found the issue and I couldn’t be happier. Thank you Tim and Ronny for all your help .
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November 2023 by James Linville
Service done 10/20.Left front valve stem missing.Air filter not cleanedDid not get paperwork on tire tread, brake life, etc from multi Pont inspection.Speaker was not installed as requested. Only troubleshoot.Did not get call or text informing me Truck was ready. Only got text asking if I wanted to schedule next service at 230p.Wasn't sure I would get the truck back because the shop was closed. Fortunately someone was able to find my keys and invoice.Service: Oil change
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November 2023 by Morgan Bihl
Dan Cummins is always such a wonderful experience! I know my car is always in good hands when I drop it off. They’re also so quick and efficient to getting everything done while your car is there! I cannot recommend them enough for all your purchasing and service needs!!!Services: Tires
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October 2023 by Zachary Buckler
Bill in service is as honest, helpful, and polite as anyone I’ve ever worked with. He kept me informed and went out of his way to ensure we had an exceptional experience.
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October 2023 by Tori Kitchen
Michelle I’m service made the entire process run smooth. As busy as the service department was, she managed to get my Jeep checked in and kept in contact. Personal care by phone was the best. She clearly indicated the problems. I got my car fixed and it’s running great! Thanks Michelle and the service team!!!
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October 2023 by Rodney Spencer
I took my 2021 Dodge ram into Dan Cummins shop for a oil change and tire rotation. They took it right away and didn't take long to get the job done. Very polite and swift and I was very pleased with the price that I paid for their service. I will use Dan Cummins shop for my next oil change. Thanks for your service. Great jobService: Oil change
