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April 2024 by Fay Hamm
Very nice dinner!!! Thank you, Andrew, for your menu recommendations. Definitely above expectations.
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April 2024 by Lance Penney
Very good food
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April 2024 by Ron Malinowski, Jr. (Ron Malinowski)
Andrew did a great job
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April 2024 by cody h
Thanks andrew wParking: Thanks andrew
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April 2024 by Jayden McCarty
The SLOWEST, most incompetent workers I have ever seen. No one takes their job seriously. It takes 25 minutes for something as simple as breadsticks. I think I lose brain cells every time I’m forced to interact with anyone who works here.
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April 2024 by Bette Sledd
Pizza was dried out, practically no sauce on it at all. Bread sticks never did arrive at the table. I had had good pizza there before but this time was about the worst pizza I have ever had any place.
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April 2024 by Rachael Stevens
I don’t usually write reviews for places, but this situation warranted one. I’m very close to the same age as the workers that were present at this Fazoli’s location on 4/3 around 8:00-9:00pm. I ordered a pasta meal via mobile ordering at 8:04pm without chicken because I’m vegetarian. There weren’t any other substitutions. The app stated that it would be ready by 8:29pm. Because I know that this location can be slow, I picked it up at 8:45pm. I wasn’t greeted, told “thank you” or “have a nice evening”. I’ve worked several customer service jobs, and work a full-time job, now working with people all day. It has been reiterated and instilled in me to acknowledge the customer. There wasn’t any of that.Anyways, I go home (about a 10 minute drive) and realize that I received the wrong item. I should have looked before I left the restaurant, but I thought since they had forty minutes to get my order right that it would be correct. Wrong. I drove back to the Fazoli’s.I went through the drive through and told the staff worker that I received the wrong item via mobile order and that I wanted a refund, too. I was polite about it and didn’t raise my voice. I understand that mistakes happen. However, I was met with nothing but attitude by the staff workers - all sass from men, by the way. I waited patiently and responded with nothing but politeness. Please, teach all of your staff members the importance of common decency and respect. Reiterate it. Remind them. Do better.
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March 2024 by Jennifer Crowl
I normally don’t leave reviews. However, the service I received at the drive thru tonight was so appalling that people should be warned.I arrived at the call box without a line. I was asked to wait a minute and they would take my order. No big deal, this happens often enough. At 3 minutes, a vehicle pulled in behind me. After 5 minutes, I thought they might have forgotten me and said “hello?”. I was again asked to wait a minute. At the 10 minute mark I said “hello” again and before I could say more was told to wait a minute again. I responded and said it had been 10 minutes but no response to that.FINALLY, at 14 minutes of waiting and debating leaving, I was finally able to order. At the window, the girl who took my card was short with me. I was given half my order and asked to pull forward, which was strange since the car behind me was still at the call box and there wasn’t a need.The rest of my order was brought out within 2 minutes, but sadly the young lady set the bag on the window, let go and said ‘here ya go’ as she walked off. Thankfully I caught the bag. As I was leaving, I saw that the car that came in after me was still at the call box waiting to order.Sadly, I don’t think I will be going back any time soon.
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March 2024 by Brian Burggraf
Dining area was needing attention, There was no associate at the counter. We did use the kiosk and had table service bring our mealsThe restroom had visible feces on the floor which appeared to have been around long enough for others to walk on it. Good luck visiting this location.
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March 2024 by Susan Bryant
Worst place to dine at. No one working front counter. Had to wait on 1 persons dinner. Never got more breadsticks. All this for $52 dollars!!
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March 2024 by Brandy Dorton
I went to Fazolis just now. The waitress there was nasty looking. She was talking about them being shortstaffed. The dining room was disgustingly filthy. The service absolutely sucked. She rolled her eyes at us. We had to go and knock on the Kitchen or drive-through doors to get someone’s attention to be able to place a to go order. When we were ready to leave, we ask for a box with the lid on it because I had a whole meal to take with me. She told me that the boxes with the lids on them. We’re for the drive-through and we could not have a box with the lid on it, she told us we had to use a Styrofoam lid. She was very unprofessional very rude. Other customers came in. We had to tell them they had to knock on the door to place their orders as we were telling them, she walked out, rolled her eyes at us in the other customer and then went to take their order. Her name was Lindsey or that’s what it says on my receipt. I will never ever eat there again. You have lost my business along with everyone else in my family, I would never recommend this to anybody !
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March 2024 by Elsie “Sharon” Wheeler
Tables was
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February 2024 by Nicole Bagley
We normally love fazolis. But this time, we got excited because we didn't even know it was there until we were on the exit... We went thru the drive thru. Which apparently was a mistake. 10 mins waiting to order no big deal, not in a hurry. The guy taking our order was extremely rude. I get it working sucks. Another 7-10 mins waiting for food. Again, it's no big deal. So we get to work and are getting ready to eat. My appetizer was non-existent. The sauce was there but no cheese bites. The boneless wings. Husbands favorite. Absolutely no sauce. At all. They were half spicy, half bland. And just plain nasty. I'm scared to try my salad and I'm sure we will never eat there again.
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January 2024 by nene
Was taken to lunch and enjoyed the food. Hadn't been there in years, but will go back again.
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January 2024 by Chris Smith
The guy working the front provided amazing service. Food was hot and fresh, and the portions were large.
