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September 2023 by Google user
Spare yourself, and Please go somewhere else for diagnostic \\u0026 repair. I can’t say anything about Sales, but if you don’t want your safety put at risk, your car misdiagnosed, and $800 worth of damage they flip the bird to… AVOID ? at the end, the original issue will be left, they will charge you for parts \\u0026 labor that YOU DON’T need at ALL, and their incompetence will cost you time, money, and the safety of anyone rising in your vehicle; due to negligence.
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September 2023 by Megan Smith
Spare yourself, and Please go somewhere else for diagnostic & repair.I can’t say anything about Sales, but if you don’t want your safety put at risk, your car misdiagnosed, and $800 worth of damage they flip the bird to… AVOID at the end, the original issue will be left, they will charge you for parts & labor that YOU DON’T need at ALL, and their incompetence will cost you time, money, and the safety of anyone rising in your vehicle; due to negligence.
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August 2023 by Megan S.
Spare yourself, and Please go somewhere else for diagnostic & repair. I can't say anything about Sales, but if you don't want your safety put at risk, your car misdiagnosed, and $800 worth of damage they flip the bird to... AVOID at the end, the original issue will be left, they will charge you for parts & labor that YOU DON'T need at ALL, and their incompetence will cost you time, money, and the safety of anyone rising in your vehicle; due to negligence.
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February 2023 by Dan K
This is probably the best used car dealer in the area! Everyone here is super kind and courteous. They sold me a 2013 civic and its been super reliable and they worked with me to get a good deal. I recommend this dealer to all my friends and family. 10/5 stars!
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February 2023 by Kenean Humphrey
Great people to work with. Easy to get into a car the same day. And they worth with various credit scores
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February 2023 by Rayonna Croley
If you are looking for good customer service this is NOT the place to go . The way they speak to paying CUSTOMERS is disgusting . Highly wouldn’t recommend!!!!!
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February 2023 by Mike Jones
will take care of you and really care about their customers!
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January 2023 by Joseph Beau Smith
Awesome experience, easy to work with and always follows up.
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October 2021 by james hurd
Dropped a vehicle off to them for the same problem they “fixed” 2-3 weeks prior to that and they never called to inform me of any other problems and when I asked them why they fixed it without my acknowledge they proceeded to tell me I could pay $150 for a $26 part that probably too 20 mins to replace but I never gave them the go ahead to replace that part and also never called to let me know that my vehicle was ready so I told them I was aware of the other problem and only reason it came there was because I paid to much to have it fixed for the same problem to occur and the owner felt stupid because I knew exactly what I was talking about and started being extremely unprofessional about the situation and calling me a bunch of names and when I picked my “piece of s**** up that old man that calls his self a owner didn’t have nothing to say to my face when I told them speaking to customers that way is unprofessional until I walked out of the door!!!! Would not recommend themselves horrible humans to anyone.
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October 2021 by Theresa Ortiz
They tried to over and double charge me and my mom on 2 different cars that we paid them to do, brought it back bc what they was “suppose” to fix had the same problem 2 weeks after. Asked them about it and they cussed us and told us to come get the car and not to come back. Also they tried telling us they bought new parts but it was still the same old one on there. Would not recommend on going there for anyone.
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October 2021 by Thunda Kat
Called me a B***** and told me to bring my broke a$$ to pick up my car that they couldn't fix. This was my 3rd time bringing my car back.
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September 2021 by Kelsey Guinn
Absolutely love these guys. I was very late making my payments, but I tried my best to keep them up to date and let them know when and how much I could pay. I bought my 2008 honda fit from them in april paid it off in June. They treated me like a real person and I'm very grateful for that. I'll be taking my car to J&B Auto Mart for all future repairs that are over my head. Thank you all for your amazing service and getting me into a car I'm over the moon with!
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August 2021 by Richard King
J&B Auto were very helpful in repairing my truck. The work they did in replacing a gasket for my oil pan was done correctly and the cost was less then other estimates I received for the work. They fixed a leak in the storage water tank for the A/C before taking out the dash board to install a heater core that included the tank needed. I would highly recommend J&B Auto Mart for you repair work.
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June 2021 by Poppie Vititoe
These people are honest and kind hearted, as well as knowledgeable and respectable. In this particular industry, it is very rare to see all of these traits.I am from out of state, and was on my way through the area when my family and I had what we believed to be a major issue with our vehicle. They could have charged me for the inspection and even the rides to and from my hotel, and I would have paid. Instead, they were terrific with their humanity and empathy! I do not live anywhere near them, but I would gladly drive the 4 hours to do business with them, any day of the week!Thank you, and keep being a beacon of light in this world that is in so much need of it!
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June 2021 by kyiel lee
I've lived in georgetown for 3 years now. With my work van I've tried to find a decent shop that doesn't charge an arm and a leg. I've tried 3 or 4 shops which I will not mention. They were either too busy or too pricey. J & B has fair pricing and they have got me in the next day for repairs. The only place ill take any of our vehicles now.
