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November 2025 by John Waldron
Terrible customer service. They do not honor their warranty. Exactly sais no air bubbles. I came back twice to have the same finger air bubble taken out. The owner said it was my problem. He would not honor the warranty. I do not recommend this company.
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November 2025 by Margarita Osborne
I highly recommend KK auto detailing. They have tinted the windows in four of our vehicles and done an excellent job. It was done in a timely manner and they’re very courteous.
Thank you KK auto detailing, we are happy, happy Customers!
So, go see them for all your auto detailing and window tinting!!
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October 2025 by Gary Johnson
Great work on tinting my windows. Would highly recommend them.
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September 2025 by Kyle Koeberlein
I’m with the sales team at Bluegrass Truck, Bus, & RV, and Stacy, Karl, and their crew do a fantastic job helping us out with tinting the Renegade RVs we sell to our customers. They’ve also tinted a couple of my own cars, and I can’t recommend their ceramic tint enough—it really cuts down on the heat.
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July 2025 by Steve Scroggins
Best customer service in the business! I would recommend to anyone
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July 2025 by Abaddon Angelus
Excellent service and kindness!!!
🌟🌟🌟🌟🌟
I had a great experience renting a trailer at this U-Haul location. From the moment I arrived, the staff was very friendly, attentive, and helpful. They treated me with respect and genuine care. I was missing a tool I needed to secure the trailer, and without hesitation, they gladly provided it for me. It’s rare to find this level of service and human kindness these days. I’ll definitely come back and highly recommend them!
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May 2025 by Anne Coriale
They are the NICEST people, and honest and straightforward. I drive from Lexington to see them and if they had broader ranges of service, I’d not go anywhere else for car service. Very woman friendly!
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May 2025 by Laura Sheldon
Lady was rude about uhaul trailer rental. Another location helped me if you need uhaul go to American mini storage instead. Brandi was excellent there she reserved me a trailer in Lexington at corporate location. I saw the same uhaul corporate repairman that was at Kk auto at corporate location and he was embarrassed by the way kk auto treated me.
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May 2025 by Brent Pyles
They made my 18 year old engine bay look better than brand new at very, very low cost.
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April 2025 by Danny Halcomb
Very good job fair price
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April 2025 by Kathleen Gilliland
Great job! Really fast!
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April 2025 by Brad McClave
Friendly service and great work.
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February 2025 by Karen Cahill
RESPONSE TO OWNER.
Not going to call her a liar but Stacy altered her version of events.
Truth. They are in business to offer a service or services for money which you request in advance.
False. You are not doing a favor or a charity.
Truth Customers should be the lifeblood of your business.
Truth I prepaid for a service and cancelled it 5 days prior.
Three days after canceling no confirmation of cancellation was transmitted.
Called and a polite person canceled the appointment and attempted to refund but my card was locked.
I unlocked card but refund has not entered my account.
Called and unfortunately got the Owner. She refuted refunds happen that fast but 14 to 21 days. Not my bank for which she has no business with. So she’s speaking in generalities.
Truth Stacy is unprofessional and cannot be questioned and I wasn’t anywhere as hateful as she was.
Truth this is suppose to be a business. You offer a service so you should have some class not have a persecution or gotcha personality and it’s self evident on all of your responses to any customer who gives you a review that is negative or critical.
Called again got a man he said you gave us a lousy review and you expect help getting a refund?
Truth taking money for a service you did not provide is against the law.
Reviews are the only place consumers can warn others how a business conducts itself.
Unfortunately I did not do my due diligence. Otherwise reading the negative reviews I never would have prepaid for a service with this place.
You cannot withhold a refund because you don’t like the review which was true for 3 days I waited for confirmation of my Monday cancellation and it was not done. Then when you took to the owner she’s combative and unprofessional. Just read how she responded to me she’s not in the right business or any business if this is how she conducts herself.
The greatest test of any business is how they handle disputes conflicts etc etc
The man who answered and said refund when you left a bad review? All I want is my money and I will revise my review but I’m not omitting the truth.
He’s self employed. So the review hurts.
My husband ran a plumbing company in Chicago and guess what.? Customers make or break your business. He knew that especially if you as the owner screw up or make a mistake.
Apparently you do not understand that.a receipt that does not align with an actual refund deposited into a customer account is invalid. I can prove no deposit. You cannot.
Attorney General of Kentucky has a Consumer Complaint process for situations just like this. So if I don’t have a refund credited to my account I will proceed.
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November 2024 by Alisha Metcalf
I had a full detail performed on my vehicle after dumping a chocolate protein shake on the seat and they did a SUPER job! There were two spots on the back seat that came out more profound and I went back and asked them about it and were willing to do a full cleaning again! Great people to work with! Thank you KK Auto!
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November 2024 by Roger Romero
I recently had my third service with KK Auto Detailing, and I couldn't be happier with the results! I've previously had two window tinting services and one deep cleaning, and each experience has been outstanding. The professionalism of the staff is genuinely commendable—they are knowledgeable, friendly, and attentive to detail.
The window tinting was expertly applied with perfect precision, enhancing my car's look and comfort. The deep cleaning left my vehicle looking and smelling brand new. I highly recommend KK Auto Detailing for anyone looking for top-notch auto services. I’ll be returning for more in the future! Thanks again.
