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December 2023 by Bradley Mickelson
There are so many cigarette butts outside my room that there’s no way those took place in one night. Which means they just don’t take care of the property as well as they should. The sporadic mess of the water in the shower could probably be attended to as well.
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November 2023 by imma visa card
First room they gave us had dishes that were unwashed for at least a week or so, toilet had pee marks on lid, entire room smelled of said dishesGot a room transfer and while it was better, it was still somewhat questionable as several areas of the room had stains, and the pullout desk they had came with legs that would slant at a 75 degree angle everytime you moved itBreakfast had issues, one of them being the gravy was still cold (at 8, when bfast opens at 7), the gravy also smelled very off, didn't even try it.The "original" flavor of the waffles had dark chunks coming out and the consistency was that of icing, the "today's flavor" seemed fine, didn't have it but my father did, coffee machine had tape over it with "out of order" sharpied on it, most other bfast items were more or less edibleOutside looks nice, parking lights are brightInside is a mess, you enter and right above you some of the wall isn't painted, and it isn't just there, other areas around the facility have unpainted parts (on the same wall),Elevator is very dirty and the certificate of an annual inspection expired in Oct 4, 2023, our stay was 16th thru 18th October, so if you do stay in this depressing place I might recommend you take the stairsOverall the front of my car (on a road trip, with bug guts on it) looks more clean than the hotelThis might be a quality inn for $5Find somewhere else, this place has a huge management issue and had seen someone getting double-charged AND a pet fee (for which he did not have a pet), person at desk said something about the daughter of the owner having something to do with the pet fee, and it's "just how she does things"Yeah, unfairly charging someone is "how you do things" no its not, your business is failing due to poor management, and you want to fee innocent people to stay afloatIf you booked this from "The Ark" recommend hotels, well, good luck, there's a waffle house in front of hotel if gravy that will give you diarrhea doesn't excite you
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October 2023 by J W.
This was the worst hotel experience of my life. The first room I was in had a spider in it climbing up the wall next to my bed. The front desk attendant did not seem concerned at all. I changed rooms though. I will never return to this hotel. I have been struggling finding a place to stay and the staff was rude to me the whole time. There was this crazy lady stalking me & she charged at me threatening to stab me with a knife. The staff still did not care even after I made the 911 call they did not kick them out. I will see them in court about this matter. This is the WORST hotel I have ever stayed at in my ENTIRE LIFE.
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September 2023 by Pam McDonald
Malinda is a wonderful person. My husband and I pulled in at 3am in the morning after a bad experience at a hotel up the road and Malinda made all the difference in the world and helped us get the last room available and made us feel welcomeAsk for her and tell her Pam said hello
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September 2023 by T Taylor
The pool was green and unusable. There was trash and cigarette butts all over the property. The room was not clean. The showers were broke. The beds were okay. It was just for an overnight so that was okay but I would never want to stay here more than one night.
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August 2023 by Aleisha Gates
When booking I read the Hotels reviews only- this is one google reviews are far more honest. AVOID THIS PLACE!When checking in the woman was rude right off the bat in the reminder of a non smoking room which I explained I am not a smoker and why I rented the room. Got to the room it is NOTHING as it is shown. No tub in the room, no pool on site. Nothing. I did not get the room I paid for. I didn't even have an apporopriate work space as claimed even! The outside photo is the ONLY accurate photo at all.The rooms have air freshners that are entirely too strong. So strong that I left my stay one night early due to the fact I was depending on my medications & inhalers to breathe from how strong the fragrence was. My first attempt of a vacation ever ruined. This includes in the lobby of an entirely different smell which was on the other side of my room wall (room 108).As soon as you walk in the room its like a strong heavy amount of male cologne has been sprayed everywhere. For what I can only assume is for the smoking smell before. I checked out a night early, & right off the bat again the front desk ladies had an awful attitude and before asking assumed I wanted a refund which I did not. I wanted to go home & breathe. The woman did not care I was suffocating.Along with the smell and breathing issues we were unable to sleep from all the banging that comes from the lobby area. There is absolutely no sound proofing at all. Worse than appartments in the legit ghetto. Also unable to sleep once we found Blood stains from bugs in bedding which we found out is due to no housekeeping here & letting the maintence person do two jobs at once I found out as they were okay expressing these things like it should make it okay. Maintence man was a sweet soul and a hard worker so no way his fault but I remain on the fact everyone should AVOID THIS PLACE!Rooms: Overly fragrenced, loud and not as shown in photos. Looks and is set up like a MOTEL not a hotel.Noteworthy details: Rude staff, constant noise, not clean and BED BUGS.
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August 2023 by Keith Harwood
This place is dishonest rude nasty and very dirty. The swimming pool was disgusting. I complained about it and they turned around and took a 150 off my card said the room smelled like Marijuana. I havent smoked in years. And I got bit couldn't sleep because ther bed bug problome they try to denying. Steer clear of this dump. These people are very dishonest and the water took an hour to get warm to take a shower in ther dirty bathtub.Rooms: Dirty and some kind of bugs. And the towels had blood stains on it.Noteworthy details: Don't recomend staying at that place. The only reason I gave it any stars is so I could share my revies.
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July 2023 by Timothy Newton
Sad experience. My mouth dropped as I drove up to the complex. I referred to the photos from the website. I even asked the clerk what happened, answer: new management. How does it get worse. Photos = false promises. Keep driving.
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July 2023 by Brieta Robbins
Nasty place & rooms, evidently being remodeled but was not informed of this when booking the room. Pool NOT opened, only reason I booked this awful place. Huge wet & dirty areas on the floor. Could have stayed next for at Motel 6 for way less. Not a happy camper at all. Girl at front desk very nice & apologized but that doesn't really help. Very upset. Need reimbursed for sure.
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July 2023 by Rayna Paul
Room appear clean but floor was dirty, had a lid for an ice bucket but nothing else and the shower head was not attached to the wall. The pool was green a little and would not trust it to be safe to use. There was more but I won’t go on. The place wasn’t the worst I have stayed and I’m I just glad the beds and towels was clean. The price reflects the quality of the hotel.
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May 2023 by Janette Kaminski
Worst place I've stayed. Room was NOT cleaned well. Coffee trash bits on floor in bathroom from previous people. Weird smell. Fruit loops here and there on floor. We got in late and were overtired so I didn't check room as thoroughly as usual or I would have demanded a refund and left. Gross. Only 2 towels for 4 ppl. Breakfast was a joke. Coffee/hot water machine was broken. My kid ate an orange and we left quick in morning in search for food. Do not recommend.
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December 2022 by Bret H.
The room was clean enough when I arrived but there was no housekeeping service the next day. So I had to go to the front desk to ask for more linens. Everything worked though. Not sure I'd go back.
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November 2022 by Joseph P.
Who knew they could resuscitate an old Motel 6 and repackage it as a Quality Inn. Tiny odd room with stains on the bed cover leave me hearing complaints all evening, negating the "points night" attraction in the on line listing. Maybe if you are a contractor at Toyota you might need to flop here.
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December 2021 by Amanda L.
Reserved our room online, card on file. We needed a place to stay do to a power outage in our home. When we arrived shortly after midnight the lady at the counter insisted we pay $150 cash deposit. She stated it was mandatory for local residents to pay the deposit. She refused to put the deposit on our card, refused to let us speak with a manager and refused to do any sort of refund. Had to leave and find a new place. Horrible do not recommend..
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June 2021 by Ginny S.
We stayed here the 12-13 June 2021. NEVER AGAIN. Just know they are building a gas station right next door so the parking is torn us and limited because large trucks park there. Rooms off parking lot and none are inside. Advertised breakfast - but had none. NO COFFEE. Period. Where to start....hair dryer broken, bathroom was moldy and even the carpet was sticky. Do not go barefoot! I tried to call the front desk but no answer - infact it went to voice mail because it was full. after 30 minutes, I headed down to the front desk to tell them about the dryer, but no one there...just a note to call the number for help.Now there are alot of other hotels just down the road and closer to food services - go there. Poor management of this facility.
