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September 2023 by Karen Smith
Sweetest people who listened when we took a friend truck in.
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July 2023 by Darrell Buchanan
Friendly customer service and atmosphere. Got me in for an oil change when no one else could or would. I will be returning here in the future. Thanks again for getting my Denali truck in for service.
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May 2023 by Audrey Pace
Had a great time with my granddaughter, Alaya. The slashes were very good.
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February 2023 by Chuçky Dubree
Great selection very lots of information about what they sell great place
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November 2022 by Jonboy
They were fast, attentive, allowed me to work for their waiting area (our only vehicle was being serviced), offered me refreshments, and pointed out restaurants close by. The experience couldn't have been better.
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November 2022 by Morgan Witty
I typically am not the person to leave bad reviews however after the damage Bailey Gibson has caused my car I refuse to let it happen to anyone else. Not only is my car a total lemon without putting a new transmission in it now, my children were in the car that caused issues due to negligence on the mechanics part. I drive a newer Yukon, newer cars are not serviced as past cars use to be & require a lot more maintenance. Bailey Gibson being a GMC dealership I thought would know the proper way to maintain a Yukon & I trusted them so much I never took my car to another mechanic. I have recently found out my transmission fluid on my 2017 Yukon was NEVER changed which is a requirement every 30,000 miles on these models to prevent transmission slips. My car is now at 123,000 miles with a transmission that needs to be replaced, all of my full service checks the transmission fluid was NEVER once changed nor filters replaced. I have been told these are common problems however with the routine maintenance followed throughly (as I did properly) that the issues can be avoided. I was told by a mechanic it was only added to but never changed, & then told by someone else they change at 100,000 miles which clearly was not the honest truth. Aside from all of the issues they caused my car, I was being made 100% responsible for the repairs that were going to be needed which on the high end was going to cost me $6,000 for mistakes on their end. I would never recommend them to anyone unless you throughly check any work that is done to verify they do it correctly so you don’t end up in this same situation.
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October 2022 by kelly taylor
Good locally owned dealership, salesmen are excellent
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October 2022 by Julie Lotz
The employees are always super friendly and helpful
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May 2022 by Mark Stine
This was a very good experience. Nice people to work with and will use them again.
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March 2022 by Steven Davis
Les was awesome! Went above and beyond to get me in the vehicle I wanted. Go see him today
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February 2022 by Lisa Rosenberg
This dealership was awesome! Joe knew everything about the car and the buying process! There was no pressure and treated our family great!
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January 2022 by keith pack
Service on my antenna went exactly as they promised. No surprises on billing or anything else. It is nice to have a dealership that one can trust to do the job well and a reasonable price.
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January 2022 by OhioTravels with Kris
Used to know the staff there when I lived down the street. Still a few there. Danny Gibson and others.
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January 2022 by gary huffman
Personal were friendly go my auto in and out in a timely manner.overalp happy with my experience at BG buick
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January 2022 by David Reed
As always, we were treated professionally and respectfully and the work was completeled correctly and on time.
