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January 2024 by Sandstone Ridge
My #1 place to have tires installed! Any time I need to get tires put on I go to Big O in Glasgow! Very fast and professional service. Tires were balanced perfectly and they made sure to install them the right direction. (directional winter tires) Plus they fit me in last minute on a Saturday when no other shops were even open!
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December 2023 by Nanette Jordan
I woke up to a flat tire and the staff at Big O were able to get me in the same day and offered to come help me out if I couldn’t get my tire aired up enough to get into the shop. Once there they worked with me and ended up replacing all 4 tires. They were great to work with and helped me get back out on the road fast and safe.
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October 2023 by Judy Cross
Big o Tires in Glasgow Kentucky are the best!! Quick service and great deals! If any one needs any kind of mechanical service or a new set of tires, try these guys!! Peggy the manager is on top of her game!
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October 2023 by Shawn Murphy
I got a flat tire at 1am and was in bind for options. The staff at Big O was super friendly and took care of my issue right away in the morning. Thank you again for the help and not just simply looking to make extra money on a customer!! Would certainly use again.
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October 2023 by kellie runyon
Made a last minute appointment due to a screw in my tire. Showed up 15 minutes early and they were able to get me in and out really quickly. Took them 15 minutes and I was out of there. Super nice staff at the counter and the location was super clean and smelled great. Love the updated customer service section.
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October 2023 by Southern Bluegrass Excavation (SBE)
100% will NOT return!!!I visited big O a couple years ago for a new set of tires and while driving down the interstate after leaving, my entire wheel fell off of my vehicle. I visited them again after new ownership. Thanking things have changed after assuring me that a new set of tires wouldn’t take more than an hour I was without a vehicle for over eight hours.Another trip they put the wrong tires on my truck and did not learn my tire pressure sensors when they rotated the tires. When the correct set of tires were finally put on the vehicle, they made the same mistake by not learning the tire pressure sensors to the vehicle again and I had to make another trip back. After this trip, the tire pressure sensors did not work at all. I was told by the shop manager that there was a problem with my computer on my truck and he did not see how he could’ve caused it. I when I asked if I was expected to go pay the dealership to fix their mistake I was told that’s about the only option you have. When I went to the dealer and told him who I had been doing business with they just rolled their eyes and said we hear that a lot. I attempted to contact the district manager who’s contact info is on the door prior to this review and after not receiving a call back I’ve got to say that’s my last visit to a big O anywhere.I will say that the only reason I have not left this review on one of my previous trips was due to the outstanding customer service that I have received from Peggy in the front office. If the rest of the company operated with those same principles they would have a lot better reputation in this town. But for myself, my company and my family, we will never be back.
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October 2023 by laila thompson
such a great staff and manager peggy. christian is very very hardworking & respectful and gets stuff done quickly (definitely recommend getting your car worked on by him) robert is able to help out with any questions or concerns you have. love to be able to come into somewhere where they understand and listen, love all the staff and how nice and lovely they are. definitely recommend Big O, LOVE THIS PLACE!!
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August 2023 by Barb
Stop to have a tire repaired today and Adam was awesome help to me. He went above and beyond to repair my tire and checked my other tire to make sure it was up to par. Will definitely be back to Big O Tire of Glasgow ky…. Thank you again Adam.
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August 2023 by NPCNicki
Needed a last minute tire change late in the day on a Saturday. They were very kind and quickly replaced the two tires that I needed replaced. Great customer service.
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August 2023 by Colleen Wilson
The people at Big O Tires were great!They are polite and professional with great prices. The waiting area was clean and stocked with cold water and coffee; the service team got my tires on in a decent amount of time without getting my Jeep dirty ?
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August 2023 by Todd Sikes
Very few places open on Saturday for oil change and only one I know that will work on brakes on Saturday. The guys are great and Peggy has been awesome to work with. Been coming here for years and the wait room is better than ever. First place I go for routine maintenance.
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August 2023 by Jan Stafford
I’ve been to Glasgow’s Big O twice, once needing a new tire and second for an oil chance. The staff are very friendly and professional and I appreciate them updating me as the work is being done. This is the only place I’ll go for my automotive needs.
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August 2023 by Michael Butler
The customer service was excellent. The technicians did exactly what I wanted and it was done correctly. Their price was very reasonable compared to the competition. I was very pleased and will go back.
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August 2023 by michelle crawford
We were traveling and blew a tire on our car dolly. This place had the size we needed and took care of us quickly. We decided, because of the convenience and the hard to find tires we would just get both replaced. They were awesome. Have used Big O Tire out west and both locations have been great.
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August 2023 by Joshua Phelps
Big O Tires worked me in really quickly when I had an emergency. They gave me a great price on tires and an all wheel alignment. I did not feel like I was being taken advantage of in a pinch. Great place.
