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November 2023 by Havien Beemer
Paper on the door says Wednesday close at 9pm come at 6:54 and the doors are shut and locked. Absolutely false advertisement.
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October 2023 by Shelly Noort
Awesome deal on fabric, very nice people,and great selection of fabric
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May 2023 by Maggie Jaggars
I drove all the way from bowling green because I put an online pickup order for something I needed tonight. The order was ready and it did not say anything was not available. I get here and none of it but a single pen is available. Would they not alert someone that most of the order is not in stock before pickup? Did it not seem strange to them that someone would only want a singular 89cent pen? I guess common sense is hard to come by. I’m very upset with the way they did not seem to care at all that my afternoon was wasted. Very unhelpful to the whole situation.
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April 2023 by Kym Yates
My new favorite craft store! They have everything and lots of weekly discounts!!
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January 2023 by Suzanne K
I always have a good experience at the Glasgow store!
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November 2022 by Alyssia Ramirez
If I could give 0 stars would. Employee said she was the manager on duty on 11/03 at 2:40 pm. She was rude and condescending when we asked for help locating an item. First she said that they didn't have the item before we had even finished explaining what we were looking for, but she wasnt on the same page of what the item was. Then when we tried to describe it further she told us that the store isnt in charge of what is on the shelves and we should check the website. Absolutely atrocious customer service from someone who clearly should not be in charge. We will never come back.
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October 2022 by Valerie Miller
Needs some fabric to redo some chairs.
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October 2022 by S Dennison
Great customer service and they will go the extra mile for you
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October 2022 by Ms. Lyle
Joann,s used to be a wonderful place to go and be inspired to create - it was almost therapeutic. However, over the last couple of years, e staff has become complacent and often the only time a customer is addressed is to announce that it is indeed closing time, so “ please make your way to the check out”. There are a couple of ladies that are not offensively rude and one really good employee who often cuts material (she is a seamstress).After the last trip there, I have boycotted the store and will never return. The staff member “J”, should not have a job working with the public, much less customer service.I used to spend a minimum of $300 per month there. Now , I make the trip to Bowling Green.
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August 2022 by trista Sturgeon
People are helpful and usually have a sale going on
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July 2022 by Leighanne Bennett
Joann,s used to be a wonderful place to go and be inspired to create - it was almost therapeutic. However, over the last couple of years, e staff has become complacent and often the only time a customer is addressed is to announce that it is indeed closing time, so “ please make your way to the check out”. There are a couple of ladies that are not offensively rude and one really good employee who often cuts material (she is a seamstress).After the last trip there, I have boycotted the store and will never return. The staff member “J”, should not have a job working with the public, much less customer service.I used to spend a minimum of $300 per month there. Now , I make the trip to Bowling Green.
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July 2022 by Kimberly Gardner
Love stocking up on art supplies with Joann
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June 2022 by Ashley Sigmon Barlow
A lot of neat stuff and they have coupons bc the prices are kind of high.
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June 2022 by Scenic Driveways
Stood in line for quite awhile waiting for a cashier to come to the front to cash people out. Almost put our stuff on the counter and walked out.
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June 2022 by Darlene Pelkey
Very helpful staff. Very friendly and knowledgeable.