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March 2024 by Bruce McClurg
About 6 people in the place, 2 or 3 people waiting on good when I get there, ordered Nugget and fries for the kids, ordered myself pretzel baconator, somehow our food comes out before 2 other people that were there before me, and seeing what they had it was nothing more than what I got. Fries were not hot, the pretzel baconator is advertised 2 patties and 2 layers of bacon, mine had soggy pretzel patties, bottom patty was hard around the edges like it was stale, only had one patty and like 2 pieces of bacon, won't come back to this Wendy's, and here they are probably fighting for 15 an hour minimum thinking they deserve it.
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February 2024 by Alicia Vaughan
You can never get good hot fries at this location in the evenings or late at night. They are always cold and hard. Has been this way for many years.
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October 2023 by michael blaney
Turn the menu around to the appropriate meal of the time of day. I understand being new, but when you messed up 4 orders in a row, its not us. Then, run your mouth it is great to treat your customers like that.
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August 2023 by Yvonda McGranahan
I don't like where they have gone to mostly all self check out..I know of a lot of people that feel the same way about this
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August 2023 by Elizabeth Wells
Even with 10 mins to spare before I'm late for work I can always count on this Wendys for a great hot breakfast that doesnt taste like yesterday leftovers that has been sitting in grease all night we all know what im talking about. The staff is always smiling very friendly and the service is fast and thats what you want when you are always running late.
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July 2023 by Sherman Cahal
This is consistently the slowest Wendy's to order at. 20 minutes in the drive through only to be told it would be another 10 minutes for a chicken sandwich and fries? No thanks.
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July 2023 by Seth Greene (Eyeshurtt)
Always forgetting parts of orders, food itself is cooked well and the decor is decent for a fast food place, it's a fast food
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June 2023 by BagHead420 (Wade)
Always forgetting parts of orders, food itself is cooked well and the decor is decent for a fast food place, it's a fast food
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April 2023 by Aaron
Lady refused to take my order @ 7:30 am 04/09/23 Had note on door said lobby will not be open till 9 am So I walk up to window refuses to take my Order . I drive a semi truck . She said I would have to call her on my cell phone to take my Order I’m looking at her face to face . So I just went to McDonald’s across the road . Who was ready to greet me & Sell a bic to eat ?
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March 2023 by S. B.
Currently dealing with food poisoning after having a Dave's single there on 3/21/23. I've been terribly sick the past 36 hours. I'm thinking the mayonnaise might have been improperly stored, or worse, employees are not washing hands.
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March 2023 by Becky Baldridge
Messed up twice on the same order. My mother is on a strict low sodium diet, so eating out is something of a treat for her. We ordered a burger with mustard and onion only. No cheese! The first burger was meat with 2 slices of cheese, nothing else. The second had the mustard and onion - and cheese! It really shouldn't have been that complicated and it resulted in a disappointing meal for a woman who only gets to eat out on the rarest of occasions. If this was the only time, I would chalk it up to a one off but almost every single time we try to order from the Greenup Wendy's something gets messed up. We had stopped going there but mom asked for it. I'm just completely done with that Wendy's.
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December 2022 by Garrett
Worst Wendy’s in the area, no question about it. Every single time, something is missing from the order. The last visit, missing a sandwich and a fry. The fry I was given is in the attached pictures. You don’t give me my full order, THEN I get 1/2 an order of fries?! Conveniently wasn’t given a receipt to fill out the customer survey.
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November 2022 by Ali Terry
The usual fast food. Got in hurry. Food was fresh and good.
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October 2022 by Zack Joseius
It's alright if you want a quick bite, but I recommend going to the McDonald's on the opposite side of the road.. I purchased myself a Son of Baconator and some fries. The fries were sort of burned and really salty. The Son of Baconator was not put together at all. It was messy, the wrapping wasn't wrapped all the way, and some of the burger was already falling out into the bag when I got it.
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August 2022 by Greg Qualls
Great service good food and there even nice when you come right before closing seams as if the employees at least pretend they like there job unlike other places
