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December 2023 by Ashley Darland
Love this place Doug, his staff, and all the other gymgoers are super friendly and helpful. Everything is kept clean and in good condition. AND there's something for everyone, so people of all skill levels and interests can benefit.
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September 2023 by Phillip Hockensmith
Image is the best gym I have ever been to, the staff is amazing along with the atmosphere! It really feels like a big happy family with everyone that goes to this gym!
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September 2023 by michael raisor
Best gym in Harrodsburg and surrounding counties! This gym has amazing owners, and the best gym community. Highly suggested for new or experienced lifters.
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September 2023 by Chris Smith
This place has made a great impact on my health. Good atmosphere and good selection of equipment. Staff is knowledgeable, helpful, and friendly.
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September 2023 by Desiree
If I could leave less than 1 star I would. Doug is a bully and will hold you hostage in a membership. Regardless of your circumstances. He will pass the blame on everyone except himself. He’s losing a lot of people’s memberships so his tactic is to harass you to no end! Oh and will threaten you with collections! EVEN THOUGH I signed his cancellation form.. like why be argumentative? and make things up? Just cancel the membership! I signed the forms. Did what they asked. I left because of my boyfriend? Lol that’s slander sir, I don’t have a boyfriend.
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September 2023 by Nathan Nichols
Love this gym. Great facility with a family atmosphere. Highly recommend
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August 2023 by Michael Watts
Great owners, knowledgeable Down to earth.
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June 2023 by Dustin Domaika
All fine and dandy until you try to go and cancel your subscription and they beat around the bush about it and make you come in and sign to cancel it. Then you will still get charged another month after the month you actually cancel it and turn in you key tag. So your paying for nothing for a month when they take your key tag too and still charge you again. I ended up having to go to my bank to cancel it so i knew for sure!
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April 2023 by Anthony Casias
Typical gym environment with an amazing/friendly staff. My only complaint would be that the equipment is a little dated, especially the cardio.
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March 2023 by Pelisita Liu
WORST customer service experience and all I wanted to do was cancel my membership. VERY UNPROFESSIONAL. I suggest going with planet fitness or 24 hr fitness. It went from me requesting to cancel my membership to being questioned and criticized about my lack of commitment to my own health.update: This review is not of the business but the customer service! The policy is there for a reason but in my experience with much more professional businesses that value their customers, they actually go consider the customer's situation and actually make decisions accordingly. You are wanting me to stop by all the while I am on the other side of the country just to sign a document, there are other avenues to get my signature and for one you had mentioned mailing you the signed documents, I'm still waiting on the cancellation form so I could sign it and snail mail it to you. It is 2023 and with the security in technology that we have access to now you still require "stopping by" to sign.THIS RESPONSE YOU'VE GIVEN IS EXACTLY WHY I SAY THIS IS THE WORST CUSTOMER SERVICE EVER!! Way to go deflecting and choosing NOT to take care of your customer that is still paying by the way... YOU WOULD NEVER find these kinds of responses to a customer review on any of the more established businesses, so yes! IMPROVE!Update 02/10 Oh is that right? So if it was that easy then why have you not UP TO TODAY not given me a mailing address to “write, sign and mail” that letter to. You tell me a letter here and now but in messages you tell me you all needed me to sign a specific form. Make up you mind sir! Which one is it???
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February 2023 by Tita T
No judgment atmosphere! Clean facility, friendly staff, nice selection of equipment! High energy classes! Tanning! ( I will never break up with my gym we just seem to workout! ) ???
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February 2023 by Russell Boy
So ive been to fitness gyms all across the U.S., top five gym I’ve been a member of.Very clean, never have to wait for equipment. Very positive environment.
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February 2023 by david freeman
Awesome management, great atmosphere. Tried a variety of gyms in my life and by far this is the best one I've had the privilege of being a memener at.
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February 2023 by Whitney Doughty
The best gym to meet all your needs!!
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February 2023 by L M
Got lost one day in bad fog. Stumbled in and the next thing I know I’m jacked and I can’t keep the ladies away.
