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January 2024 by Scott Blackburn
Wouldn’t even bring my package to the porch because there was a half inch of snow on my driveway. Talk about lazy.
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December 2023 by Cassie Redden
Put in a mailbox so we could start getting mail, following all of the requirements on the website, we were then left a note saying we can start delivery, but it will need to be moved to the other side of the road, which we will not be doing with it in 80lbs cement and nobody telling us, prior to us calling and explaining that we were putting one in, a heads up prior would have been nice. Then the mail lady stopped by and said it needed to be move across the road, which we explained that it is cemented in the ground, it’s not happening. She came back later that day and said she got her supervisor to approve it for us and we were beyond thankful. She came back again today, leaving a video message that it actually needs to be moved to the other side of the road, after telling us two days prior it is accepted and fine where it’s at. Absolutely terrible service. It’s one thing to just say no up front, but to go out of your way to tell us it’s fine and then get it disapproved again is terrible service.
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December 2023 by Jennifer Carter
The mailman for Kay's Lane is refuses to take the Highlights for children bill from my mailbox.If nobody minds put it in your mailbag sometime this year.Thank you
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June 2023 by Cal Hart
Has really cool city carriers! ???
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June 2023 by Riley Johnson
My mail always shows up late or not at all. I’ve been waiting on my bank card for weeks. Had to get another one ordered. That one hasn’t shown either. I’ve lived in multiple cities. Worst usps I’ve ever seen.
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August 2022 by LEGION
Great Post Office. Even better staff.
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July 2022 by Jeff B (Jeffery)
Cool really old post office dated back to 1794.
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May 2021 by Doctor Belcher
Weekends are the worst for deliveries. Says it was delivered into our mailbox, but we know it's way too big for that. So where is it? It's not at our door. Must have been kept by the delivery person and marked delivered. Not the first time this has happened either.Counter service is always good.
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May 2021 by Marsha Gibson
I live in a 3 unit apartment and they are always delivering my packages to the wrong apartment. I have which apartment and the location of my door on all packages I receive. But they apparently don't take the time to read the CORRECT addresss.
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December 2020 by TJ Schweers
BEST USPS DELIVERY AND COUNTER CUSTOMER SERVICE WOMEN EVER! Even Covid-19 has not diminished their wonder, friendly attitudes. Good job, Harrodsburg!
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October 2020 by Lulu Q
2nd day in a row our delivery person has rushed past us with us standing in the yard watching them speed up. They have a needed package of mine TODAY for sure, they lied to Amazon and said there was a delivery issue. I found this about half an hour later. The only issue is our delivery person. We saw you speed by! WHAT is your problem?! Did we DO something to you? 09/07/2020 Past Cornishville on Cornishville Road in the afternoon. Why couldn't you stop and hand us our package? We were only a few yards away from you.Then when I try to use the Amazon 1-800 number it's a complete run around with no way to get to "complaint", or "delivery person skipped us", or anything that may actually happen. Nor could I actually contact anyone. By the time I went all thru that and tried to contact the local PO itself, it was after 4PM. Thanx, delivery person, for speeding right by us on "the stretch", WITH the stool I need to avoid pain in the shower. :(
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January 2019 by William Ladd
Absolutely terrible customer service, rude beyond belief
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November 2018 by Jerry Thompson
Working with our business this post office has gone over and above all expectations I could ever have for USPS, these guys are great!!!
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June 2018 by Jonathan duvall
Not sure about anyone other than who runs at Berkshire apartments. I have ordered things online and never received them. I understand someone may have stolen them from the door step but when I mail something out there is no excuse. I know I placed this in the mail box and no one can get in it other than mail man. Nothing ever gets done about it
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June 2018 by Lawrence Bishop
Consistently mark my packages as delivered and then not delivered until many days later, I guess when they feel like it.
