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January 2025 by Emily Potter
I would first like to begin by saying, I am not the type of person to place bad reviews. However, I mean it wholeheartedly when I say to PLEASE do your research when you are looking for a hospice company. This began in September of 2024, my mom was being sent home on hospice. We met with a lady out of Baptist Health in Lexington, who was extremely nice and comforting. We were devastated of course but we're under the impression this company was going to be something great. However, this was far from great. Initially, she qualified for 1 visit a week, which was great. The first initial visit took 2 weeks for them to come out. After that, it was supposed to be once a week. They rarely ever came out. When they did, they were extremely rushed and was just completely inconsiderate. They rarely ever delivered supplies. When we asked for it, it took 2 weeks. Once, they even stopped by and THREW it on the porch in the pouring rain, never knocked or anything. Some of the most unprofessional people I have ever met in my life. I will say, the lady who had to come out and call my mothers' death was extremely kind and compassionate. I would absolutely never use this company again. Please do your research for your loved ones and attempt to provide them with ACTUAL comfort care for their last days.
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March 2023 by marrissa hall
This place was honestly a god sent. In a blink of an eye, our mother became “end of life” status within a couple of short days. She went from thriving, loving life to the end of her life, out of the blue, which left us blinded and clueless to a lot. We chose to have her taken here to finish her hours in comfort and I’m so glad we did. The staff went above and beyond with compassion, care, and understanding. They not only gave mom the comfort and care she desperately needed, but they also gave everything they had to provide us comfort, understanding, and care in our difficult days as well. They took the time to show exactly why they went into the hospice profession and for that I will forever be grateful. I would recommend them to anyone!
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March 2023 by Jessica Word
I got Introduce to this bluegrass place because I needed a little help with my electric and because I'm a recovering addict nobody wants to take the chance but bluegrass did I will forever be grateful and try to pay it forward
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March 2023 by XX GAMER Pro
My dad was there for about a week they were so nice to me and my family they made sure we were comfortable while we stayed there with him. I could never thank them enough .Such a great place . Even the front door security was super nice.Thank you Bluegrass care Navigators so much ..
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March 2022 by Robin Hensley
Thanks for taking care of my mother her final days.
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March 2021 by rhonda goff
Amazing staff and genuinely kind and take such wonderful care of your family members
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March 2021 by John Neace
Great and friendly staff.
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March 2020 by Gene Bowling
The staff here is second to none. The level of care and professionalism is unmatched. Thank you for taking such wonderful care of my Big Mother.
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March 2020 by bahamna momma's
The people that works there are really nice.
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March 2020 by Deborah Lell
Very nice place!! I would recommend it to anyone ! Took care of my grandmother and treated her well and also the family. Was very pleased and blessed to have a place like this!!!
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March 2020 by Carolyn Schultz
A very nice memorial service for families.
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March 2020 by Rita Renner Staton
Very nice place for a loved one. Clean. Great staff. A blessing to our family.
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March 2020 by Faye Weaver
A beautiful facility. Take care of the patients. Nurses are wonderful.
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March 2020 by Ashley Thompson
It's a beautiful building but hard for me rating a place you go to pass away. I feel conflicted. Lol.
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March 2019 by Daid Evail Klk
Friendly people
