Lowe's Home Improvement is a headquarters for all building materials, offering everyday low prices and great deals on a wide range of quality hardware products and construction needs. It serves both beginners and professionals with expert advice and convenient services. Many customers report positive experiences, noting that the sales staff are very helpful and friendly, making them feel like family. Employees often go above and beyond to help, and the store provides a welcoming atmosphere for families. However, experiences with delivery and products can be inconsistent. While some find unbeatable deals that save them money, others report significant problems, such as failed deliveries despite clear weather or receiving broken items that can cause minor injury. Despite these occasional issues, many customers love doing business with Lowe's for its trusted brands and the overall helpfulness of its employees.
Pat at Lowe’s service desk in Hazard Ky is so helpful. She’s always so nice, speedy, knowledgeable, understands customer needs, very considerate, and just overall the best employee !
April 2025
The sales staff in the plumbing area were very helpful and friendly. They made sure we had everything we needed to complete our project.
July 2024
Always has what I need. Love goin here. Staff is always friendly and helpful.
