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November 2023 by Neal Cropper
It was very easy to find a replacement spare tire for my Silverado 1500. Due to the huge inventory I was able to get the same OEM spare tire on exact wheel that I was looking for. The whole process took me less than an hour and I paid less than 50% of the other options I had in the area.
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October 2023 by Jacob Wieland
⭐⭐⭐⭐⭐ U Pull & Save and Raceway Pik-A-Part, backed by Road Tested Parts, have proven to be the most dependable junkyards in the area. Their friendly staff, especially Katie, make it easy to find quality used auto parts and their expert team ensures a seamless and affordable process. Highly recommend for anyone seeking top-tier service!
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October 2023 by Matthew Beach Sr
Outstanding customer service…. Every time I’ve been there I’ve had a most pleasant experience and I would recommend everyone to go to any of there locations they will go above and beyond to help you find what you need and if they don’t have it they will find someone who does so grateful for everything they do for our automotive needs
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October 2023 by Aaron French
They always got everything you need customers service always great Kristi was great today
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September 2023 by Cheyenne H.
Exceptional customer service from a junkyard may seem unexpected, but it's a powerful differentiator. It starts with courteous and knowledgeable staff who assist customers in finding the right parts or answering questions. A well-organized inventory and fair pricing contribute to a positive experience. Quick response to inquiries and efficient checkout processes matter. Going the extra mile, such as offering assistance with installation tips, sets a junkyard apart. Ultimately, great customer service in a junkyard ensures customers leave satisfied, even in an unconventional setting, fostering trust and repeat business.
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September 2023 by JD M.
Wonderful place to go! Had to get a fender and headlight for my VW and they had it. Great shape and great price
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September 2023 by chris merkel
I’m not only doing this to win a drawling I’m doing this because I’m one of many loyal customers who comes frequently. Great place to come when needing parts or needing to get some piece from home. If I don’t win the box a gift card would be nice.
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September 2023 by Rocky Slone
Great place for parts at a low cost. Helped me save a lot of money. awesome customer service. Every person I talked to was very friendly an respectful. Thank you! to everyone at bill smith used auto parts.
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September 2023 by Evangelos Bikakis
The best junk yard in the try state (Ky-Ohio -Indiana) !!! Best prices and service too !!! My favorite place than I look for auto parts anyways!!!!
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August 2023 by Jeff O
Great place to find used parts cheap. Yard is organized and safe to work in, and the selection of cars is always changing. Staff is friendly and helpful. Highly recommended! ?
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July 2023 by cdthomas
It’s a good yard but as much money as they make it would really be nice if they started doing some maintenance to the yard carts. All the yellow ones have 1 or 2 flat tires some even 3. Then if you can find one that doesn’t have 10 inches of slip in the steering you got something. It Makes it a real pain to pull when you have any kind of weight on them like I’ve had in past with an engine or Transmission. And bolting the gates together in the loading area? We drag our stuff up a long hill through a windy checkout then can’t even open the gates to get it loaded. Been coming here a lot of years and seems like they just are making it harder and harder for the customer.
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July 2023 by Teri Clark
The staff were very nice and made the process easy. The driver was very friendly and on time. I couldn't be happier with how everyone treated me from the beginning to the end of selling my car.
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July 2023 by J P
Wonderful service, the Bessler's driver was awesome, he explained how Bessler's does business, great information. New location is same as the old days, now computers have taken over. Hahaha!I still remember when Bessler's had the "all you could carry" day. It was really fun to see how much customers could carry!!! Thanks for those memories. Happy to see Bessler's is still in business. Great employees and great place to do business!Thanks for helping.Just FYI to folks, ask for appointment between 8-12p.m. or 12p.m.-5p.m.. saves time.
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July 2023 by Michael Webster
contacted besslers by email for info on junking auto. they promptly responded with needed info. original contact was a sat morning vehicle was picked up and business finished monday morning. if only all transactions in life were completed so easily! highly recommend..
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June 2023 by Lindsay Burns
I just want to shout out Robby at this location. I just finished speaking with him and he is THE most polite and patient person I have dealt with in months surround my car. He went out of his way to find someone to help me TODAY rather than me having to wait a week to schedule a tow. He was knowledgeable and kind when answering my questions and really took the time to make me feel like my service and myself mattered. Thank you Robby for making my day and showing me that even through a sea of unkind people and words there are still people out there making a difference. I will recommend to everyone to come here!!
