-
October 2023 by Joan Floyd
Excellent customer service. Shawn was the only sales rep in the store and had several customers come in while I was there. He managed everyone professionally and answered questions quickly. He way very knowledgeable as well.
-
October 2023 by John Robertson
Came in with a bill issue. Shawn was friendly and understanding of what my issue was. Took the time to listen and help me get the issue taken care of and got me home internet. Highly recommend Shawn and this store.
-
October 2023 by sue goodwin
We came in to Hebron store and Jay S. was so very helpfulHe guided us through the process and has wonderful Customer service. The reason we even came in was because he took the time to call us and tell us we had a great promotion for our upgrades.
-
October 2023 by Alicia Short
Dude this store was AMAZING! Shawn spent over an hour working with me on a problem he did NOT cause. Super duper helpful! Can’t recommend this store enough!!! So incredibly helpful!
-
September 2023 by Patrick & Mindy Fay
Shawn did an excellent job of helping us and our 3 kids all switch over phones. He took his time and answered all of our questions and made sure that we left the store satisfied. Thank you!
-
August 2023 by Brooklynn Roberto
Thank you so much Hebron Verizon and to Shawn and Jay for helping me out big time yesterday! Money is tight and I drove off with my phone on my car. They were able to get me out of the store with a brand new phone even in my situation. They are able to multitask and were very attentive to other customers while being able help me.
-
July 2023 by Sam James
One of the best and most honest Verizon stores I have ever been to! Jay is absolutely what that store needed in a leader position! I truly feel heard and understood by him an his crew! I hope he stays for a long time!
-
July 2023 by Jeff Sullivan
My old phone needed to be replaced. Went in and Jay was very helpful in getting me a new phone set up. Courteous service in working through access issues. Jay worked hard to understand my needs and see that they were met. I appreciated the level of service in getting my situation resolved.
-
July 2023 by Tanner Craddock
Had trouble activating my new iphone and Jay was super helpful for me. I called 40 minutes before they closed and he had me come in and stay a few minutes late in order to get my phone working. Jay was super nice. Highly recommend talking to him when he's available.
-
July 2023 by Bryan Griffin
Shawn did an excellent job setting me up with my new purchase. He was a pleasure to work with and made the process easy.
-
July 2023 by Lori Hamilton
Jay was amazing. Helped me work through a very difficult situation. Courteous and enthusiastic. Went out of his way!
-
July 2023 by JMC Aylor
J Spicer was so helpful. I was super stressed and was worried about changing phones bc the whole process can be frustrating. J was kind and patient with me. I am super excited about my new phone and am so thankful for the awesome service I received inthe Hebron Verizon Store.
-
May 2023 by Emily Crouch
Charles made finding and buying a phone the most easy process. Will be staying with Verizon as long as he’s working there.
-
May 2023 by Turkey Burger
All I can say is WOW. Mr.Burris made my the whole switch to Verizon easy and intuitive. He was exceptionally professional and made sure we knew all the details of our service and financing of our phones. Every business should aspire to have a rep like Mr.Burris. Life long customer here! Thank you for all your help!!!
-
May 2023 by Stephen King
Charles was exceptionally helpful when it came to helping me pick a new phone. He was also very knowledgeable when it came to the accessories as well. 5 stars all around for customer service.
