-
December 2023 by Tina S.
I purchased a 2020 GMC Terrain in November of 2020, from Henderson Chevrolet. I have been very pleased with it, and the customer service I have received from the dealership, is to November 2023. I experienced an issue @ November 2nd with the vehicle. which resulted in a tow to the dealership, needing the fuel pump replaced. I got the vehicle back @ November 7. On November 9th, I had the same issue as before, resulting in another tow back to the dealership, this time fuel pump relay sensor. They did not have the part and had to order. I had to call after the vehicle had been there a week to find this out. They offered no courtesy vehicle or any other compensation in the interim. Another two weeks went by, I had to call again for an update, i actually inquired about a courtesy vehicle or some kind of compensation for the fact that my vehicle has been setting there since November 9th and is NOT DONE. I quote..."This is a GM issue, this is not the responsibility of the dealership". I said really, the dealership sold me a BRAND NEW VEHICLE and they don't want to make sure I get good customer service... PLEASE DO NOT TAKE YOUR BUSINESS TO HENDERSON CHEVROLET. They do not care about the customer. I will never recommend anyone to them!!!! Their customer service is lacking, as in NONE!!
-
November 2023 by Junetta Hammon
I couldn’t have asked for better service. They went above and beyond helping us find the right vehicles for us. The people are great and even stayed late to get us ready to go! They will have my business for years to come! Thank you for your dedication and always keeping it 100%! Just know y’all are truly appreciated!
-
November 2023 by Dawn Smith
They did awesome while I was there, I had high anxiety all day the same day I went in and they handled it great. They took care of me like anyone else and I ended up living the case I got. I 100% recommended to go here!
-
November 2023 by Gregg Barr
We genuinely feel like we got a great deal on a great vehicle. The free oil changes and services provided are definitely beneficial. The sales team especially Vic did a wonderful job taking care of us and the guys in the back get less credit than they deserve. They go above and beyond making sure to note and future adjustments or replacement parts and what to look for when it's time. Henderson GMC will always get my business as long as they're around and they've been around for a long time. Thank you guys for making strenuous tasks a hell of a lot easier.
-
November 2023 by Tyler Jones
Jacob & Grant & Brian were a huge help when I came into Chevy GMC. Make sure you get your deal sealed away with these guys and you’ll be sure to leave with no unanswered questions and a safe and reliable car!
-
October 2023 by Gina Hall
Jonathan and Zach Savage did an outstanding job for the work they did on on my Dads truck. They took the time and talked us through every step with cost and expectations. What a great team!Thank you.I would recommend this dealership for your repairs.
-
October 2023 by Shannon Neukam
Absolutely amazing customer service and support staff!! Very friendly and knowledgeable. Dalton went the extra mile to make my time waiting very pleasant!! I really enjoyed working with all of the team and the finance manager! This is my second purchase from Henderson Chevrolet and they have never disappointed me!!Great job to the whole team!!
-
October 2023 by Tonya Blackston
Jacob and all the guys at the chevy dealership worked rly hard to get my payments were I needed them and to get me into the car of my dreams. Thank you guys so much. I love my new equinox.
-
September 2023 by DonM Dockery
Great job Logan appreciate all the help I would definitely send people to talk to you. We had a very good experience with the whole team
-
September 2023 by D Burton
My sales advisors Jacob and Damien were very professional and helpful. They worked with me to get the best deals for my new car. Thank you for making my purchase experience relaxing and stress free.
-
September 2023 by David Travis
It was a good experience for a first time car buyer. That was my first time buying a vehicle from a dealership. They took the time and understood what I had to work with and understood my financial situation. It was a good experience and probably go back again to purchase another vehicle. Thumbs up
-
September 2023 by Brent Bridges
I’ve purchased several vehicles over the years but this was the best one by far. Logan and his Sales Manager, Sam exceeded my expectations. I usually dread the Finance Manager discussion but Jeremy was easy to work with and provided great service. Overall, a great day.
-
September 2023 by Johanna Bruischart
This team is amazing! Friendly and very helpful. Logan, Ty, Brian and Sam made purchasing my new car an easy fun experience. Great team would recommend and will purchase from them in the future!
-
September 2023 by sarah meador
I was running late and they stayed after hours to assist me. They were all professional and courteous. They didn’t act put out because they were still there an hour and 1/2 past closing. They didn’t rush me to make a decision. I’ve recommended them to my family and friends.
-
July 2023 by Bryce Miller
Can't say enough about the crew here. They were all great people. Very down to earth. Didn't feel like anyone was pressuring me to do anything. Jacob Workins and Sam Ballou the process was smooth. I appreciate all your honesty and hard work. Dante Gill, even tho you could bench press me, you didn't arm wrestle me into the extended warranty. You were honest, quick and efficient. And it was noticed. Great job to everyone there!
