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April 2024 by paula Beverly
Amazing after AEW. Wasn't horrible packed. Our server only came to.our table 3 times in total. We ordered! Nktjjnf nurbao*
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April 2024 by ben goines
ir was ok
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April 2024 by Sarah Applegate
I went to the highland heights location on Alexandria pike tonight at 9:10 and was advised there is a hour and half wait because of the computers? Hour and half would put us right at closing. They turned away at least 20 people. My husband is very very upset this is twice Eastgate location earlier this week since we live in Eastgate we specifically drove to your location for better service to find it was worse then Eastgate they would at least seat us let us know of the wait and work and not turn away customers. It was not busy several tables were open and cleaned none were dirty. Looking around I only seen maybe 1-2 tables without their food already. My husband and I used to go at least twice a week and now idk that we will be back. It was ridiculous your business is truly going down hill and for management to be okay with that and losing business and money is crazy. Wonder if corporate is even aware of this. I honestly feel like they were just trying to not have people there after close it was young kids and little girl could even explain herself why. We were not rude just walked out something needs to be done about this poor management: clearly this is why Applebees is slowly going out of business and I can understand why it’s a Friday night.
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April 2024 by tom white
Good food, servers were good,Parking: Getting in and out because of traffic,
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March 2024 by Dustin Gullion
I read some reviews before coming and I was not expecting the amazing service that we got! We got seated, got our drinks and food all super quick! Our server was Lisa, very nice and sweet lady! Definitely will be back!
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March 2024 by Brenda Stevens
Very nice brunch great
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March 2024 by Christopher Reiter (Cj)
Regular goto place. Always happy with experience there. Friendly staff, good food and decent portions!
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February 2024 by Lori Dales
Applebee's just isn't what it used to be. Waiting 20 minutes for a table when the entire restaurant only has about 6 tables sat is ridiculous. I don't need to hear about how you're short of staff & a server walked out but this seems to be the constant script from the hostess. If it was not for my 13 yr old insisting to eat there, I would have gone elsewhere. Food was good though, plates were sizzling when brought out. Service was simply ok.
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February 2024 by James Clinkenbeard
Excellent tomato basil soup and fish sandwich and fries. Good service.
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February 2024 by Donald Herthel
The place had a friendly atmosphere and the service was great and prompt. They were very accommodating to all 3 of us who were there for lunch.
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February 2024 by Rick Wegert
Very disappointed we were at the Highland Heights location after we got an alert about the all you can eat Riblet special . They would not honor it and said they were to busy to do it even though it was very empty I know that they were having computer issues and we couldn’t use are gift cards or credit cards cash only . Now 4 days later they still don’t have there computer’s fixed and the specials are all off . It will take a lot for me to come back !!! Hopefully my gift cards will still be good ! I just hope they are not going out of business and I’m out 60.00 in gift cards !
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February 2024 by Sarah Souder
Cash only note taped to the door, due to the system being down. I know its not their fault, but for a Saturday afternoon its very disappointing. Off to another location, probably won't try to come to this one again.
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February 2024 by John Capannari
Never even got to the food. Came in with only 5 tables sat and we sat at the bar. We counted 4 servers and 1 bartender. After sitting for 10 minutes and not once being greeted we left.
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February 2024 by brand of apples
Food tastes like poo poo mac and cheese got less cheese than my
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February 2024 by Sam Gibbs
They were understaffed, so it took 15 minutes before we were greeted, and our sever had an attitude that got better as the night went on. The ribs were very hard and dry but everything else was great. All in all, we had a good time and will probably be back to this location in the future. Hope the staffing issues are solved for the sake of the employees who were clearly doing their best
