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August 2025 by Kelly Meadors
Christopher is amazing! We had a wonderful buying experience yesterday. I highly suggest him for all of your tech needs. Christopher is funny, kind, and very knowledgeable about ALL products.
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July 2025 by David Polly
Jacob was very helpful and knowledgeable. Made sure the new phone was set up. And the old one was cleared. Will definitely be back to do business with Jacob.
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July 2025 by Pam Stevens
Chris was so friendly and helpful!
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July 2025 by Vintage Treasures
Tyler went above and beyond, he helped to condense my bill down and really sold me on keeping my business lines at att, I will continue to come visit Tyler at Highland Heights whenever I need to add or upgrade services. Highly recommend him to anyone looking for an expert on cell phones, will be recommended him to all my friends and family.
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July 2025 by Kate
Rob has been most amazing,
He has gone above and beyond to help me transfer my info and help me! He is just great
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July 2025 by Jean
I had a great experience with Chris he did a great job with everything I needed
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July 2025 by Kim Wilson
Jacob is the best and very helpful!
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July 2025 by Angela Simpson
Great Customer service. Thank you Jacob for making the transition from another carrier smooth! Very polite and knowledgeable.
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July 2025 by Dennis Schierer
Rob helped me move to the 55+ plan to save me monthly on my phone bill!
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May 2025 by John Kriebs
Jacob was awesome especially on Memorial Day!
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May 2025 by Holly Ruf
I recently purchased a prepaid AT&T phone for $199.00, I asked for my husband’s number to be transferred and to be enrolled in Autopay so I could get the line for 40 bucks.
They couldn’t port my husbands number because there “port” system was down. He also forgot to enroll me in autopay.
I paid $240.00. Got home the phone wouldn’t work said it didn’t have enough money on it. This was on a Monday. I called the store the very next day to get this fixed and was told I had to come back to the store. I live 35 mins away couldn’t get to the store until Wednesday at which time I took back the phone, my husband wasn’t happy with the phone and he had not even got to use it!
I was then told I would be charged the 40 dollars for the month (which ok fine) and a 55.00 restocking fee!! I was not told about any restocking fee! The salesman Christenfer
Admitted he fail to inform me about the fee if I returned the phone but said he couldn’t waive it. I then became angry because I am being charged $95.00 for a phone I’ve had for 2 days that I couldn’t even use!! He went to talk to his manager and he never came out to talk to me just sent the salesman back out to offer the 10 dollars because he never add the line as autopay as I requested!! I was flabbergasted!! I literally just threw away 95.00!!
I will NEVER again do any business with AT&T!!
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April 2025 by Lillian Orme
Friendly and knowledgeable staff. No pushy salesman. Secure speaking areas. They address your issue in a non rushed,but quick in and done out.
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March 2025 by Tim Webster
In and out. Great service.
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March 2025 by Tracy H
Olin was great! Very knowledgeable!
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March 2025 by George Turner
The staff is very helpful, and courteous.
