-
February 2024 by Ray Hess
Mark was the most helpful ATT rep I’ve ever spoken to. Despite being busy, he was able to get both of my problems squared away in less than an hour.
-
November 2023 by Jacob T.
Waited over an hour to be helped. I got tired of waiting for so long that I ended up leaving. Bought an unlocked iPhone online for much cheaper than what they had instead.
-
October 2023 by Aidan West
Steven was great! Helped walk me and my fiancé through everything looking for deals and everything! Never experienced such good customer service ever. People like him need a raise!
-
September 2023 by Glen Bates
Just spoke with a rep at the store. I simply needed the AT&T address to log in and look at my Wireless plan. HE COULDN'T FIGURE IT OUT! I have to come to the store. I work 50 miles away from there. Why is EVERYONE in this store clueless except for Steven???
-
September 2023 by Candy Camarena-Whittingham (Birth Nam-Candy L Brooks)
The store was clean and organized. An associate was waiting at the door when we came in. He was very nice, knowledgeable and accommodating for our whole visit. My friend got a new phone and with his help the phone was in her price range and she loves it.
-
September 2023 by La-Dee Marcum
Tristan was the best rep I have ever had with AT&THe was very professional and took care of 4 phone upgrades and trade in a very timely fashion
-
September 2023 by Sarah S
Great customer service, answered all my questions.
-
August 2023 by Jacqueline Garrison
Dee was awesome, very friendly, very helpful, she resolved my issue within 10 minutes.
-
August 2023 by Kat P.
My phone would not charge, so I went to AT&T. There was only two people in there before me and I did have to wait even though there were three employees aside from the ones that were helping other people. But I waited less than 10 minutes and then Lacey helped me. She was great. Helpful and informative and respectful. I fixed my phone in under 10 minutes and showed me some cool things on my phone that were to do with AT&T that I did not know about. So she made my day.
-
July 2023 by Marc H
Went in for a new phone amd watch and had an excellent shopping experience!
-
January 2023 by Tatyanna Quarles
Domo and Quentin are the best employees in the store. They always provide great service and meet every need of the customer. 10 out of 10 recommend.
-
December 2022 by sheri m
I went to pay a bill for my church. They were friendly and helpful. To my surprise, it was fast and easy
-
October 2022 by Julia S
They were fantastic. They made everything work in no time at all. They gave me the best deals. Every time I come to Kentucky I will be going there for help. Thank you for helping me out! I really appreciate it. Thank you!
-
October 2022 by Ritha King
The young lady that helped me yesterday at the Hopkinsville store, was very knowledgeable of my device. She was so kind and sweet. Very patient to be so young. Thank you and i hope the store manager knows how lucky they are for you to be working at that store.
-
October 2022 by Karri Woods
Seth made upgrading my plan very simple and helped me work through some billing issues as well. It was a pleasure to work with him
