“The lady i spoke to, miss Kayla, was very personable, caring and knowledgable. Thank you. The prices were better than what I was paying and now I have the convenience of an in town office. Looks like im in better hands.”
“Tom Bell is an excellent agent. He is personable and professional. He accesses your situation and provides professional suggestions. He is not pushy to try and sale. He offers good advice that meets your needs. I have been with them over 20 years.”
“All is good up to and including Cendee and Kristy. Beyond them, we believe that some breakdown in communication occurred. We learned that the claim was improperly assigned in the upper chain of communications, and it took a strongly worded letter from Cendee at Kristy's office, to get any kind of action from the upper echelon. The original date of the accident was 23 August 2022, and through no fault of Cendee or Kristy, we have yet to know from Allstate as to whether our car was declared a total loss or whether our $500 deductible claim has come into play toward repairing the vehicle. As we needed some form of conveyance, and because the status of the claim was unclear/unresolved, we purchased a replacement vehicle from our own funds. We appreciate the efforts made at the local agency level, but we believe the claim was poorly handled. This created significant confusion for my wife and me, insofar as financial planning is concerned. Because of Cendee's good efforts, we will not be making any changes to our homeowners or automobile coverages.”
“A few months ago was the first time I had ever been to this office, but they are super sweet and will help you get the right insurance at affordable prices.They have great customer service over the phone as well. Always super super nice and always make you feel welcomed.”
“I have to take a moment and brag on this office. They are amazing!! Myra is the best and always puts up with me emailing my crazy changes to my policies with a smile. Everyone here is extremely helpful and they are fast and efficient.”
“Adam Murphy and his team gave me a reasonable quote and top of the line customer service. Any time I had a question they were there to help me. I have and will continue to recommend their services.”
“Mikie was awesome! He worked up a great price for me and was extremely patient and waited until I was ready to switch! I will be a State farm customer from now on! Thanks Mikie!”