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March 2023 by David J.
This is one of the only muffler shops I was recommended in all of Hopkinsville. (Maybe I didn't ask enough people?) Initially I called the shop to inquire about getting my axel back installed. After speaking with Bob he told me he would take a look and see what he could do. I came in, made an appointment and returned about a week later. The aftermarket axle back I purchased needed some modifications in order to fit my vehicle. Hangers rerouted and my stock piping after the resonator needed to be replaced with larger piping. Bob and his team were very transparent with price and what needed to be done and on top of everything he completed the job in a timely manner. Thank you guys! Love the sound
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December 2022 by Shawn Page
I have an Audi Q7 Quattro. As soon as I say that, you know that means big repair bills. Great customer service and a master mechanic make for a 5 star business. I needed a new blower motor, a new console control that controls everything from telephone and radio to my phone system. Oil change with an Audi approved full synthetic and I only paid $1800. I had estimates of over $3000.
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May 2022 by Kestrel A
Great service. They cared for me with very little notice and got me out as soon as they could. They even offered me a ride to and from their shop to my place so I didn’t have to wait there. I found my new go-to mechanic.Someone attempted to steal my catalytic converter. They sawed off the back end and made a partial cut on the front. I found it dangling from my car this morning. After being recommended by the police officer I called and could get me in in about 1 1/2 hours. They confirmed nothing was taken and patched up the cuts. I can’t thank them enough for helping me so fast and being honest with me.
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May 2022 by Emily Caldwell
Great shop fast and efficient much better than some other local shops that turn businesses away cause they are lazy. I'd highly recommend here 11 out of 10. Thanks premier auto for excellent customer service as well.Service: Auto exhaust system repair
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October 2021 by Michaela Jones
Went to just get an estimate and diagnosis. They got us in immediately, were fast and extremely efficient! Very friendly and helpful. I've never been more amazed with an auto shop! 100/10 recommend. Brand new exhaust and feels like I'm in a brand new car.Service: General repairs & maintenance
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June 2021 by Debbie Thomas
I received great service from this business. I was from out of town and needed car fixed to return home by a certain date. They got me back on the road. Thanks for your great service and communication..
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June 2021 by Josh Davis
Fast service great people, I will be taking my vehicle back for more servive.
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April 2021 by Greg Ohara
Mr Bob outstanding knowledge about cars
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December 2020 by Moses Nolt
Thank you for the water pump repair on my Volkswagen and the great customer service! Even though the bill was expensive I appreciate y'all, because I couldn't have done it right myself! ??
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December 2020 by Jake Knotts
Quick service, solid work. This is the go to shop now.
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December 2020 by Micky Harrison
They are really good at what they do!!
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September 2020 by Melissa Logsdon
Wasted day. Called before coming about issue, had a long wait just to be told they didn't want to mess with the vehicle.
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July 2020 by Elizabeth I.
We took our vehicle in and were told that they had one car to work in and then would run diagnostics on ours that morning. The next afternoon, 36 hours later, the car had still not been looked at. No explanation, no apology. When we went to pick the vehicle up the girl at the desk appeared to be half asleep and was rude. This place is the pits.
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July 2020 by Brian Ravencraft
Premier Automotive was able to work on my wife's VW when no one else in town could. They were very friendly and knowledgeable about the work that needed to be done. They are extremely busy due to the fact that can work on most vehicles, especially European models, and can take a while to finish repairs (3 weeks on our VW). If you have the time to leave your car with them for a while, they do exceptional work. They leave the entire of your vehicle grease and oil free when all done. I highly recommend Bob and his crew and I plan to use them again in the future when needed.
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July 2020 by Wendy Ravencraft
Superior automotive knowledge, friendly and hard working staff. They work on most make and models, vintage and newer, domestic AND foreign.