-
December 2023 by Lukas Conrad
Big waste of time this place is never opened. Everyday they just put a sign on the door they ain’t open. Ship your stuff fedex because these guys don’t want your business. They will probably reply with some dumb response instead Of just opening there store.
-
August 2023 by Courtney Booker
Will not answer their phone whatsoever. Rings and rings. I have been calling for 2 days straight to tell them they delivered my package to the wrong address. NOTHING.
-
October 2022 by Brenda Davis
Stop leaving packages at the mailbox! Bring it down to house! They can be stolen when u leave them there!!! Bad business practices not to be able to talk to a human!!!!
-
May 2022 by Tyrone Laraque
They have returned to sender every package I have had sent to the home we bought here in Hopkinsville last year. Apparently they feel its still an appartment even though we have re done the house as a single family home. They don't even attempt to deliver however. They just hold the package at this location they would notify me in the past and at least give me a heads up to come and pick it up, now they just send it back to shipper.
-
April 2021 by Trebla Nameless
Good place to ship packages at a reasonable price. Agents are efficient and knowledgeable.
-
December 2020 by Patrick King
Waited in the lobby for half an hour because they were having trouble finding packages and then started having trouble with the card machine, until finally a lady came in the lobby and asked why I was there and she took my slip and about 5 mins later I finally got my envelope.. next time I will just wait for them to try to deliver the next day... in a small lobby with 3 other customers, not exactly COVID-19 safe!!
-
February 2020 by Clinch Valley Adventures
Very helpful ppl
-
January 2020 by Karen Lee
Friendly staff easy to pick up my package
-
September 2019 by Mark Starks
I didn't get my package. They knew which house it was dropped off at, and told me to check there.
-
September 2019 by GRIM REAPER
VERY helpful people
-
May 2019 by Andy Riggs
I wish I could give negative stars. So I've called twice to see about a package that was "delivered" and both times I've been told that it was driver released and it should be there. After explaining that in the past no UPS driver delivers to my house due to my dogs they said they spoke with the driver and she said "I delivered it but didn't see any dogs". Obviously took the item to the wrong house. So now its my problem to contact the vendor about a stolen item, jump thru a thousand hoops, and maybe not get the item back that I already paid for. Wish amazon used FedEx...much more professional and reliable. UPS SUCKS!
-
May 2019 by Rahiim Muhammad
The staff here is awesome including the delivery drivers the guys go beyond to assist everyone.
-
April 2019 by margaret gutierrez
Rather than call to find my house they keep leaving my packages it at the wrong houses, and expect me to go find them. It's happened 3 times in the past month and a half.
-
September 2018 by Jere Bowman
Worst delivery service there is, my package was supposed to be here 9-12-18, on the 11th it got lost in Lexington KY, finally got it back on track on 9-14-18 it makes it to Hopkinsville on 9-15-18 at 4am, they didn't even bother to put in on the truck for delivery today.... Smdh
-
September 2018 by Carolyn Kaminski
Just have crazy hours
