-
January 2024 by Tuwanna T.
Made a first time appointment for 11:30am walked in to a full lobby. I asked if they were behind was told maybe. Stepped outside and reserved a call asking me to comeback around 2:30 or reschedule. Super bad business not what I'm looking for in a dentist.
-
September 2023 by Google user
As with everyone I have dental anxiety. They have made me feel very comfortable every time I have went in and made me feel good about myself. Top notch all around. As with everything dental the price is high but for the quality of service it was well worth it.
-
August 2023 by Scott P.
So my wife had called the call center due to a partial breaking .. everything about the experience from the actual call to the non visit due to the wrong time was given , lots of bad info , would not recommend this business
-
July 2023 by angie banister
My husband has been without teeth for years now because of a medical condition they began to fall apart when he was only 20 yrs old. Today he got his dentures and he can not stop smiling! This Aspen Dental did such a great job, they did such a great job that he doesn't even need glue cause they were made perfect and he only paid $800. Thank you guys so much for taking the time and making sure they fit. He looks like a different man and I hope this gives him his confidence back! We highly recommend this Aspen Dental!!
-
June 2023 by Isabella rose
i felt the customer service was poor, rude, and took an unnecessary amount of time to get me in the chair. After that i felt the staff was lazy and the place was unkept. i just recently moved here so i was really hoping to find a good reliable dentist and it seems this was not the place for that, i hope no one has an experience here like i did.
-
April 2023 by Miss Ross
Updated and modern facility. The wait time to see the doctor was about 20 minutes as I was helped with assistant and hygienist. I gave 5 stars because as I was being seen by the doctor and hygienist I had given them my insurance card when I arrived assuming they were validating my insurance. When I was done with my visit and went to discuss my treatment and payment plan they had not checked my insurance. I waited about an hour for them to contact my insurance and give prices for select services. I almost left out of the office because I was frustrated. I am still not happy when how the treatment plan was presented to me. It listed everything I needed as one cost instead of priority services needed and then non-priority.
-
April 2023 by John Bachura
What an awesome experience. I had my new patient exam and it was very thorough. They took lots of xrays to come up with a comprehensive treatment plan. Next they did an intra oral scan of my mouth as well as measuring pocket depth for gingivitis and gum disease. Dr Zen showed me and reviewed the scan of what needed to be done instead of alot of dentists saying you need this or you need this. I saw what I needed to have done and said wow its that bad, I had no idea. I then decided to have hygiene and Zoom whitening done. What a great experience with Diana the hygienist. She kept me informed of everything she did and was extremely thorough. Also both Dr Zen and Diana have a great chairside manner and put you at ease. You should definitely get your dental needs taken care of here.
-
April 2023 by Deborah goins
Had appointment today get there and they are unable to see me because the dental hygienist was not there or left, they said they had called me which they did not and I showed them my phone where I did not have a call or missed call.. First impression are everything to me and this right here is not it,on top of that they insinuated that I was lying about the call.. They have lis5 a customer which probably doesn't matter to them..
-
April 2023 by Nara Pozo Hernández
Great dental practice. Amazing team and the best Dr. (Dr. Tseng)
-
April 2023 by Jodee Johnson
Everyone was so helpful and very nice!! Great experience.
-
April 2023 by Tracy Jones
I was very pleased with the service and they really help me
-
April 2023 by James Catalano
Great experience. Friendly knowledgeable staff.
-
April 2023 by Michael Lotze
For a new office, it runs like a well oiled machine.
-
April 2023 by Dorothy Smart
Great service Very friendly people.
-
April 2023 by Nita Boo
Would give them a 10 if I could.
