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December 2023 by Kelly Dean
Cattle call...replacing a newly renewed 8 year license after losing it...1/2 of my fellow customers were non English speaking. Staff were pleasant but the "system" seems in need of fixing...
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December 2023 by Lynn Rains
I did not have an appointment to obtain a Kentucky license having moved from Tennessee. Based on the reviews, I expected to have to wait hours. To my surprise, I had my temporary license in an hour. Ariel, the clerk, was very pleasant and professional at her job.
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December 2023 by Adam Sanders
The staff was fantastic - it's the government that disappoints. There's no reason these places need to be so understaffed and underfunded to the point where there are lines out the door and scheduling has to be done almost months in advance. I'm assuming this is the result of Republicans defunding public services so that they suck, and then using that as an excuse to defund them more. It wasn't always like this.It's gross. We deserve better and those public employees deserve better.
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November 2023 by Charles. Patterson
Good experience, in and out within 10 minutes. The staff was very professional and polite.
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November 2023 by Tiffany Anderson
Your typical experience of any government-run establishment. Stay seated with your hands inside the ride at all times. And specify you'll pay with card- it's faster :)
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November 2023 by jon shastid
in spite of nice people, the system seems flawed. on Nov. 6 I had an appointment at the Leesgate office to follow-up on a license that was renewed in August but never received via mail. the service rep [Khay] checked and stated my DL was in Frankfort but would be sent out ASAP and received at Leesgate within 5-7 days and I would be called. never heard back. So, on my own, on No. 20 I called Frankfort and was told my DL was never sent out!!! My frustration: no follow-up by Leesgate office.
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October 2023 by Hannah Baker
Consistently good experiences at this drivers license office. The staff are fast, efficient, and genuinely friendly. Best office in Louisville, highly recommend!
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October 2023 by Marcoleah Dean
I was in and out very quickly! I had an appointment, but the walk-in line was moving very quickly as well.
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October 2023 by Jose Escatel
I went here earlier and this is a great DMV. The ladies there are respectfull and get you in and out. I was actually surprised how pleasant a dmv can be lol
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October 2023 by Lisa Miller
Everyone was very friendly, I made an appointment online & it was definitely the way to go.
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October 2023 by Katherine Ardelean
Very efficient, friendly staff, had me in & out in short order. Very satisfied with my DMV experience!
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October 2023 by Jamie Shepherd
Just want to share a rave review of this drivers license regional office. We went out this morning for walk-ins to get my roommate's license transferred back to KY. We arrived around 8:40 and were finished by 9am. The staff were all fantastic. I have NEVER had such a good experience at any license branch before.
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October 2023 by Sofia Wicker
Had two 8:45 appointments, we were out the door at 9:08! Monalisa was fantastic and so friendly. Make an appointment, double check your paperwork, you’ll be in and out in NO TIME!
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October 2023 by Dave Harlan
The line outside was intimidating, but it moved quickly and I was done transferring an out of state license in less than an hour.
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September 2023 by Cathy Staples
Everyone was so kind and efficient. In and out in less than 15 minutes. I had an appointment but you can walk in
