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September 2023 by CHELSEA JONES
Worst experience ever. I upgraded my pedicure package and the girl went so fast and acted like she hated her job. My daughter pedicure was all messed up and we both got gel. Highly disappointedServices: Foot massages
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August 2023 by Kim Rider
Very disappointed. I got sns and pedicure. It was very warm in the building, the lady rushed through everything. And, there was only one other person waiting so not sure why they rushed me. Wasn’t even in there for an hour and I paid extra for the pedicure that was supposed to be 25 minutes. She was talking on her phone a lot. I felt rushed through the whole thing. Will not be coming back. Too many other places to go and spend over $100.
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August 2023 by Taryn Romohr
I have had horrible service at this place. They do not do good work and charge way too much for the services they provided. I will not be returning.
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July 2023 by Stephanie Bosch
I came here because I was going on vacation and my typical nail tech didn’t have availability. The nail tech at Expert made a comment about how my SNS was lifting and how the previous person didn’t do a good job. Turns out, he did a worse job because I’m barely a week out and they’re all lifting and one broke off. He was drilling on my skin and made a comment when I flinched that I was scared and I was like you’re drilling on my skin. Also, he was FaceTiming his wife during our appointment which was super awkward. He sat the phone up on the table so she could watch him. I wish I could get my money back because this service was awful and now I have to get my nails done again only being a week out. I will never return and urge you to book somewhere else.Services: Pedicure
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May 2023 by Courtney Glacken
Came for Mothers Day with my best friend & we both left incredibly happy! I highly recommend this nail shop!Services: Acrylic nails
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May 2023 by D P
Rushed with poor quality work. Nail tech on phone and did not listen to client. Do not recommend. Service have definitely declined.Services: Dip powder
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May 2023 by Lauren B
The lady who greeted my daughter and I was not very pleasant, seemed put off by the fact that we did not schedule appointments even though they accept walk-ins. We tried to be understanding and we’re going to wait so we put our name on the list. After doing so another lady walked in, same situation. She was told to come back at 5:30 then the lady looked at us and said come back at 5:45 which made zero sense. When I spoke up the employee looked at me like I was crazy. This place seriously needs to work on their customer service and or take appointments only.
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April 2023 by Amber Phillips
The woman took 7 min start to finish with my dip powder. She sanded my entire cuticles to bits. sticky stuff under and around my nails, the color not to the cuticles or sides of my nails. Rushed so much there are areas in my nails that are clear because she drug back through wet powder. Pedi by the man was the ABSOLUTELY worst one I have had. He did not remove the nail polish before putting more on. This lasted LITERALLY 9 minutes. INCLUDING POLISH. Not to mention - the unfriendly staff that are talking amongst themselves instead of to their clients. Super unprofessional and just RUDE.Services: Dip powder
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February 2023 by N B
Visiting from nyc and desperately needed my nails done. Solin was my nail technician. Her attention to detail goes unmatched! I am very particular about my nails not looking too thick, having a smooth transition from my nail bed and the shape. Without me having to tell her to make the nails "ocd" perfect -- she just automatically did it. I honestly haven't had nails this perfect in years. I was happy to pay $65 for a full set and gel + the processing fee for not using cash. (POS systems charge when any type of card is swiped. It should not be the businesses responsibility to pay anyones fee.)Services: Nail extensions
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October 2022 by Lora Miller
I had to go somewhere else the next day and have my nails redone. Looked like a 3 year old did them; waves all in the polish, shaped unevenly, and he broke one of my nails and didn't try to fix it. They are just an assembly line.
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September 2022 by Ashley Martin
I will never come here again. I came in to get SNS ombre and showed the lady at the counter a picture of what I wanted. She proceeded to have me sign in and wait 30 minutes… when it was time for me she told me she didn’t know how to do the ombré and asked me to pick a solid color for her to do. Frustrated I refused and walked out. Coming here was a complete waste of my time. Don’t come here if you want anything besides a color
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September 2022 by Lisa Brie
Would give it a zero but one is the lowest. While there today getting my pre teens toenails repainted a woman came in who was very unhappy with how here nails turned out from a service last week. She discussed it with the mngr and was unhappy with the resolution and left. Afterwards the woman she talked to talked about her nonstop trying to justify the situation to the client she was working on. Very unprofessional....then when it was my turn to pay for my daughters color change it was $30 with gel polish...i was blown away..then when I paid with my debit card they without telling me charged me $1.80 processing fees. I did tip because the girl doing the service was nice so a polish change on a 12 yr old was like $38 and I had to listen to them talk about other customers....Skip this place!!!Service: Nail art
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September 2022 by Nicole Couture
OMG. THEY COULDNT HAVE DONE A WORSE JOB IF THEY TRIED. Woman had no idea how to perform a pedicure, performed steps out of order and used wrong products. For example, used cuticle softener as lotion. She pretty much faked the cuticle cutting. I asked her to stop because It was obvious she didn’t know what she was doing, she didn’t understand me. So I called over manager who said that everything was proper… the tech was trying to paint over existing gel polish because she Figure out how to get it off. That is not fine!It was so bad I left without them being able to finish the service and just paid for it because I was mortified and how terrible they actually wereService: Pedicure
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August 2022 by Lisa B.
Would give it a zero but one is the lowest. While there today getting my pre teens toenails repainted a woman came in who was very unhappy with how here nails turned out from a service last week. She discussed it with the mngr and was unhappy with the resolution and left. Afterwards the woman she talked to talked about her nonstop trying to justify the situation to the client she was working on. Very unprofessional....then when it was my turn to pay for my daughters color change it was $30 with gel polish...i was blown away..then when I paid with my debit card they without telling me charged me $1.80 processing fees. I did tip because the girl doing the service was nice so a polish change on a 12 yr old was like $38 and I had to listen to them talk about other customers....Skip this place!!!
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July 2022 by Elsabe Kruger (Ouma Elsabe)
Ladies are very friendly, salon beautiful decorated with really nice massage chairs. I had an ingrown toenail and Celene did an amazing job on it. Unfortunately she does not have enough staff who are trained and she had to keep running from one client to another to assist in their needs. Hopefully they will be able to get more help. I am happy with my French pedicure and will go back.
