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“John Hoffman's staff is the best I've come across for customer service. Eli and Misty even got everyone together to send a get well card when I had 3 major surgeries on my foot in April. I even get birthday and holiday cards. This in my book goes above and beyond great customer service. Thanks John to you and all your staff.”
9AM - 5PM
23 Erlanger Road, Erlanger
Life Insurance
“Ann Corbin at the State Farm office in Erlanger was great! She spent close to a hour with me reviewing my home and cars policies, going into detail and asking me very relevant questions which made a lot of sense. She was clear, concise, friendly, and knowledgeable! I have been a customer of Alison Hornback’s location for many years and its people like Ann that makes me continue to do business with State Farm!”
“I've had State Farm for over a decade, and recently we wanted to add another vehicle to our policy. These guys made it as painless as could be, and also managed to save both of us a decent chunk of change in the process. Totally would recommend.”
“Grant & Katie will always make sure you are well taken care of anytime you call!!!! Great folks and great service! Highly recommend Cooper Downs & State Farm team.”
“I couldn't be more pleased with Joe's office. They have been responsive, helpful and awesome. I've had contact with Lori a few times and she is just the sweetest and most helpful person. Plus, my insurance is much cheaper than other quotes I've received, with excellent service. If you need insurance, I couldn't recommend them more!”
“I’ve been with Rick Johnson at State Farm for over 15 years and couldn’t ask for a better agent. He’s always been understanding, helpful, and goes above and beyond—especially during accidents or tight times. Highly recommend!”
“I've only been with State Farm Insurance for a month but I really like them. It was easy to get signed up, the app is really easy to use and my rate is a lot lower then other companies I've looked at.”
“We’ve been customers of Bob’s for more than 30 years and would never think of going anywhere else. He and his team are so responsive, knowledgeable and a pleasure to work with! I would highly recommend Bob as an agent!”
“I've been with State Farm since I started driving in 1996 in Ohio. When I got married and moved to NKY in 2003 I needed to move to a KY insurance agent. I reached out to several agents that were barely willing to give 23 year old me the time of day. Sheila happily helped us navigate through the move; car insurance, home insurance etc. 3 homes, 20 cars, 2 kids later I can only offer praise for how the team there has helped through every change and claim to make it easy.”
“I can't say enough about Christa with State Farm. She is ALWAYS quick to respond to my questions and gets everything I need completed quickly. I have been with State Farm for many years and I highly recommend their services. Thank you for always taking care of my needs!!!!”
“Connie Coots is the best Allstate agent in NKY, possibly in all of KY! Her attention to detail, patience and assistance is OUTSTANDING. I cannot recommend her enough. If you're looking for an Allstate agent in NKY, look no further. She is the best!”
“I am a mortgage loan officer who shares a customer with Gary Hanson and Hummel Hatfield Insurance. Gary has been an outstanding partner in us getting our buyer's mortgage loan across the finish line. Gary has been communicative, knowledgeable, and easy to work alongside. Highly recommend!”
“I’ve had a great experience with Tom Barrick State Farm and highly recommend their office. One thing that really stood out was how easy they made everything when I had to work away from home for three years.
They made the process of transferring to another State Farm agent completely seamless and stress-free. Everything was handled smoothly, and I felt confident knowing my coverage was in good hands while I was away.
When I returned, switching back to Tom Barrick’s office was just as simple and effortless. Their team was helpful, responsive, and made the transition quick and easy without any hassle.
It’s clear they truly care about their clients and making things convenient. Their professionalism, excellent customer service, and willingness to help made a big difference. I’m very grateful for how easy they made the entire process.”
“Been insured (Home and Auto) through Dave and his crew for 25+ years now, and I can definitely say I'd never shop for insurance through anyone else. Him and his staff have ALWAYS been super easy to deal with, knowledgeable when addressing my questions, and have given me good rates for coverage from who I consider the best insurance company in the business. A+ all the way.”
“Marion has been my State Farm agent since 1993 and I couldn't ask for better service. Marion and her staff are always friendly and happy to help with whatever you need regarding insurance. I recently relocated to Ohio and was pleasantly surprised to learn that Marion would remain my agent. She has always been there when needed.”
9AM - 5:30PM
4135 Alexandria Pike #107, Cold Spring
Life Insurance
“Great communication, explaination and follow up! The prices were better too, so that's a definite 5 star! Garrick was very patient and took care to answer my questions-- I was referred to him from another customer he has-- word of mouth is the best advertisement!
Definitely worth reaching out and checking the rates!”
9AM - 5PM
4333 Winston Ave, Covington
Life Insurance
“Curt's Office and his staff have always been very helpful and quick to respond to any questions I have. They are especially good a life insurance very knowledgeable.”
“She made it very easy to get insurance started with my move back to Ohio. She handled everything and it was affordable... EVEN with a teenage driver. Excellent customer service!”
7:30AM - 6PM
8711 US-42, Florence
Life Insurance
“I called to renew my AAA membership and was assisted by Dawn. She was very professional,
Courteous and knowledgeable. She answered ny questions, helped me compare the plans and make the best decision for me and my family. A pleasure to speak with a live person so professional. Thank you AAA.”
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“Joel is a great State Farm agent—professional, responsive, and easy to work with. He explains everything clearly and makes the process simple. Highly recommend.”