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July 2024 by Priscilla Cain
Best experience I ever had.
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July 2024 by Liznette Mercado
If you are needing to rent a truck in the Independence area, this is the place where you will receive the best service. I recommend it and customer service are awesome
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June 2024 by Cliff Rider
Nice and friendly staff
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March 2024 by Archie
The app guarantee it would get a reservation but I couldn't reserve because they didn't have the right size truck so that was a useless feature, imo. But once I got there I had to just get a bigger truck which cost more. But the staff at this location was very nice and really knowledgeable and friendly I really did nothing but give them money and drove away. Was very easy. Then upon arrival to return, a lady met me outside and I went to the restroom and when I came out she had my leftover money ready for me, and I was on my way. Easy peezy. The truck was pretty dirty but every time I get uhaul they always are, no matter the location. ??♀️ I was very pleased anyhow.
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January 2024 by seif ighebr
best uhaul ,I was in this location yesterday. it's very good service even that's I didn't rent but the woman work there was very professional, kind.
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December 2023 by Maxim Nikitin
Best uhaul I’ve been to so far. Paul is very kind and professional.
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July 2023 by Brandon Blandford
No issues at all.
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November 2022 by angela mcnutt
Great customer service, terrible truck! Cost was also much more than expected for using the truck to move a table and chairs.
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November 2022 by Michael Craven
Rent a truck and storage unit at the same place. They make moving easy.
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July 2022 by Ammie Malsom
Rented a uhaul for a full day at this location. Upon pickup the person at the front told us we had to return the truck in 6 hours (9-3) that left us 5 hours to load and unload the truck with just me and my husband who were both unwell and out of shape. We both tried to rush so fast that we became physically ill due to heat sickness. We called to let the location know that we were running 15 minutes late only to find out that there was no more need for a rush. All in all horrible experience and we should have been made aware that a full day did not mean a full day. Never had this problem before with uhaul.
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July 2022 by RSR R
Staff is awesome and friendly and I definitely would get a Uhaul from them in the future!
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July 2022 by RSM
Staff is awesome and friendly and I definitely would get a Uhaul from them in the future!
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October 2021 by Monika Morgan
Great facility , good prices, and the staff is very kind and extremely helpful
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September 2021 by Paul Dalton
Parking lot was pretty clean. Everything seemed very organized. The check in wasn't working. Would be nice to take a feedback as to it being checked in even after you call customer service online asking for help they're not very considerate of the situation. All they've done was leave a note and no feedback or communication after the communication that was given. I will take time out of my day to call them being so I don't communicate back or confirm that the check-in was correct
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July 2021 by Debbie Hartke
Awesome
