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December 2023 by Crys Ruby
Love love loved Timber Point! Amanda was the best! The rooms were so cozy and clean! The only suggestion I have is that you have to at least get vending machines of so kind. No one delivers there at all and no restaurant. So FYI...I know they are thinking of opening a restaurant and that's a must in my opinion. So FYI for now to stay there ....just take your own food! I would definitely recommend them to anyone and would definitely stay there again.Rooms: Very clean with new bedding and updated as well. Very impressive.Nearby activities: Lots to do in the area...the pool was great but closed when I was there. If you love the outdoors and lake life...this is the place for you!
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December 2023 by Good God Are You Serious???
It's a beautiful place! Rooms are cute and clean and everyone is great. Really nice pool. Right by Jamestown Marina.
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September 2023 by Chasity Smith
I live in Russell springs 15 min away just wanted get away for weekend I stayed in lodge was clean and quiet I like had a balcony to sit in at night only complaint I had was not offered new towels r maid nvr came I stayed Friday til Sunday but other than towel I do
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July 2023 by Brooke P.
The convenience of the location to Jamestown Marina is the only reason we stayed here. This place used to be great but a corporation bought it and it has really went downhill fast! The internet doesn't work, the restaurant is getting ready to move out and into town, there is no manager on the property, the rooms are falling apart. I wish it was still privately owned.
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July 2023 by larry r kirk jr
I have stayed at Timberpointe many times.This trip I was with my nephew and his son,we come to trout fish the Cumberland River.Amanda had our room spotless and the a/c was already on.Clean,convenient and we used the grills 2 nights.A great place to
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July 2023 by Jamie Johnson
I haven't actually gotten to stay at this location yet and after the experience I have had, it won't be happening. I had booked a room for the end of June but in May, we realized we couldn't come. I canceled the room on May 3rd but didn't receive anything so called and canceled again on May 11. That time I received a refund of my deposit minus their 20% fee. At the end of June, I was charged for the canceled room. I called again, he said he cancelled it but it was an error on the computer. Received a refund for the room amount the next day. The next weekend, they charged me for the whole room amount again. I have called once again but have not received a phone call back yet.
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June 2023 by daysoff31
went a year ago or more no new reviews for 2023.last time was not a good experience , so no new reviews i will not be visiting they were transitioning owners again last time we stayed nobody on the grounds period for 2 days not one person that worked at the place.we stayed here for the last 8 or 9 years but we moved on after the last experience, sad for us we really loved staying here. putting the camp sites behind the lodges spoiled that whole atmosphere the woods was so much nicer .that used to be so nice sitting on the back porches at night with the woods right behind you, now you just hear people and music all night not very private, financially probably good move , but ruined a great spot for a lot of loyal customers.
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June 2023 by Rena Lyon
I called earlier in the day to confirm reservation and checking in late and was told it was fine. No one was available at check in office, called and texted number from website and still haven't gotten a reply.I stayed to the Lure Lodge at the state park instead. Check-in 24/7 available.Update: being charged for full stay because they claim it was in instructions emailed. It was not, nor can they provide documentation it was sent to my email.
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June 2023 by Pam Osborne
Not a resort by a long shot. At best, an old efficiency apartment. Lacking the comforts of a real hotel.Rooms: Old.
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April 2023 by Angela Frederiksen
Excellent!Clean and large lodge room. For 100.00 for 4 people we had a full kitchen and full sized frig. Pool was small but clean. Large TV, and a kitchen table. Large clean bathroom. Well kept decks and plenty of parking.Just what we wanted. Couldn't ask for more. We would stay there again in a minute.
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April 2023 by alice Mann
Is there wasn't anything else working down there a couple things that I know it might be alright admit I wouldn't want my vehicles down there around them to that works there
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April 2023 by Scott Grey
It was a beautiful place to stay. Rooms were clean and tidy. Needed an extra towl and they were Jonny on the spot. Only docked them one star because my bed was hard..very firm. I Called and asked about other beds but they said they are all the same. If I stayed again I would pack extra padding.The cooffe/ food joint was amazing! Ate breakfest and the baskets and gravy was better than most. My wife loved the Java and fresh pastry.
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January 2023 by Ryan Bonnette
We loved our stay at the Timber Pointe Resort! Would definitely recommend. Very clean, comfortable, quiet rooms.
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January 2023 by Amanda Higgins
I am a repeat customer of Timber Pointe for the past several years. We have always enjoyed our stays there and loved the amenities it provided for our kids when we are visiting family. This particular trip left a sour taste and we will not be returning. I called a directly to the resort and booked my room with the staff. I was quoted a price of 303 and needed to pay 1/2 up front which I did. I was very clear that I wanted the 4 bed suite as there were 5 guest and we had stayed in room before and even clarified the price. There were two witnesses to my conversation. Upon a arrival we were placed in a two bed suite meaning it had a kitchen. Upon calling and talking with the person on call my husband was told they have young High schoolers and they must have misunderstood or quoted the wrong price. The room we were told we would have was available but he was told the only way we could get it was to pay another $112 or would have to make due and have someone sleep on the floor. I’ve asked for a refund so we could find different accommodations that would work and he was told no because we already checked in. I called back and was told there was no one else I could speak with as I watched the person walk into the owners home behind the lodge. After a return phone call from the on call person their fix was to put a flimsy air mattress on the floor for one of the kids. Meanwhile the other room sat vacant. When I asked to speak to the manager owner the next day she continued to say that it was a misunderstanding but we shouldn’t expect the 120 room for the price we were quoted. She also stated she heard the whole phone call the day before but instead of coming and talking to us directly as the owner she opted to buy a cheap flimsy mattress. They are a small business and they can’t afford to give rooms away was her excuse. Yet the suite was still available if we wanted it. I was not asking anyone to give a room away I was asking that they honor the price we were told for the room we were told we would have. Instead I was told by the owner she would refund all of my money and we could leave the property. Now She was willing to refund my money because I was upset and called them out on their poor business skills of making the client pay for their error. All I really wanted was a sincere and to be moved to the to the room I was told I had booked. Instead I was told mistakes happen. To be clear I do understand mistakes happen. But I also expect the business to fix them when they do and your suggestion only benefited you. This is an increditably poor way to due business with a repeat customer who has recommended your establishment to many friends over the years. I never once cussed or was inappropriate. I was upset justifiably because all we got was it was a misunderstanding but the only we can fix it is to give you a cheap air mattress or we the customer could pay more money for your mistake. Again all while the room we had been told we were getting sat vacant. I have never written a poor review but put yourself in our shoes and ask your self if we had been told a price and then given something else and you only options as the client is to put your kid on the floor or pay over 100.00 more how would you feel.
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January 2023 by Doug Evans
perfect for fly fishing, near Hatchery and the Tailwaters. Rooms clean, coffee maker and fridge and staff/owner were always available. came in after hours and everything was just like described. Will use for next trip!
