We paid over $400 for our son's class ring. We have sent it back twice and it still isn't right. He hasn't been able to wear it his senior year. We regret wasting money with this company. The customer service didn't seem to care. They were not helpful at all. Do not use this company!
March 2021
Some of the worst customer service I have ever received, was on hold for 2 and a half hours
May 2020
Even though it's a lot going on with the virus. I contacted Heff Jones they shipped my kid Class Ring to her. $12.00 shipping cost that I had to pay.Ring quality - 5 StarsKid name was spelled correctly - 5 StarsCustomer Service - Brittany - 3 StarsThe other lady that answers the phone - 5 Stars.