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August 2023 by Nicole Adams
From the moment Michelle answered the phone, listened to my frustration of 2 to 3 previous floor company quotes, I felt for the first time I was heard! One company, the man kept insisting on speaking to my husband even though I was the one taking care of it. Like really? Called another company, explained, so they sent a woman. Didn't even send me an email until 2 weeks later with a quote after I already hired Unique! I knew exactly what type of flooring I wanted for my upstairs level, to match my main floor level. That's another thing, everyone else kept wanting me to come to their "show room". Even AFTER giving them floor samples we had from 6 years ago! We didn't need to go, we just needed them to match it! We didn't want to waste our time. Why would we? We gave each company exactly what we wanted, but still want me to come in? That still blows my mind. Back to Michelle, I told her I had no interest to come into the store and what I wanted. She allowed me to text her a photo and said Oliver would be out (literally in less than a weeks time) with samples. He walked in, saw the floor, walked out to his truck and came back in with the PERFECT match!!! Talk about impressive! Not only that, their prices were slightly better and I saw on their website they support discounts for veterans! Talk about feeling appreciated and respected...FINALLY! So everything is perfect and going exactly according to plan as they had promised! The day comes to start the work and I am lucky enough to have had Z install my flooring. I couldn't believe he was a one man show, but OMG what an amazing worker! He was kind, respectful, did an outstanding job! If you have Z laying your floors, you are one lucky customer! He was clean (as much as you can keep things clean when working on floors lol), but also took the upmost care of our furniture and advised me what to take out so I wouldn't be stuck with dust on items that wouldn't come out. (First experience with new floors, I had no clue what I was doing!) I have never seen anyone work as hard as he did. Not only that, each cut he had to make he had to go up and down 2 flights of steps each time. I honestly don't know how he does it! I have never been this happy with a company before, hence my long review. I usually don't do reviews, but the satisfaction I have felt with their work from the first phone call, to Olivers knowledge and bringing me a perfect match, to Z rocking it out....I had to take this time. Its more than well deserved. Do yourself a favor if you are looking for new floors...skip the others and call Unique Flooring Solutions. You will NOT regret it! Thank you all again for such a wonderful job! I still marvel at the floor every time I walk upstairs.
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July 2023 by Sharon Netherton
The estimate Unique Flooring provided was almost half of other estimates we received. I was concerned that they were so much less expensive but they did a great job! There was some stain on the walls but we planned on painting anyway so it wasn't much of an issue. The workers left trash in the house and they did not remove the plastic from the cabinets. It wasn't an issue for us to pick up and remove the plastic but for some people it might be. For the money we saved, it was well worth it and I would recommend Unique Flooring Solutions.
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April 2023 by Ed Honicker
Z did a fantastice job,will definitely contract any new flooring installation requirements!
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March 2023 by Peggy Withers
Great work!! I highly recommend this company!! Z was a delight to work with and a very skilled carpenter!
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March 2023 by marilyn cannon
My experience with Unique Flooring has been exceptional. Prompt, professional and responsive! Beautiful floors! Zee is amazing as well as the rest of the team !
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February 2023 by Brent & Rita Schneider
Very friendly and easy to work with. Flooring turned out beautifully and in a short time.
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November 2022 by Emily Stoller
Everyone with Unique has been such a pleasure to work with. Rodney tore out the old carpet on our second floor and gave new life to the pine floors underneath. He was so kind and did such a wonderful job. We would absolutely recommend Unique to anyone and will definitely use them again in the future!
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October 2022 by Carole Goodwin
I ordered and had installed three different kinds of flooring: vinyl plank wood-look; ceramic tiles and carpet. All were delivered and installed in a timely manner. Oliver, one of the owners was my contact person and was very professional and helpful. The installers did a good job and Oliver followed up with them so that my flooring looks fantastic! Regina kept me informed and answered all my questions. I highly recommend this company for any flooring needs. 5 double stars!!!!!
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July 2022 by Laura Shaw
Everyone at Unique went above and beyond to work within an impossibly tight time frame. We went from ordering the flooring to being installed in approximately 1 week. I felt very at ease with the owners’ knowledge base, and advice and Regina kept me well informed with her great communication skills. Simply could not be happier with the final outcome!
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April 2022 by Katherine Riddle
We absolutely loved our results!! It gave our whole house a makeover. Not only did we love the finished look, Rodney was such a kind guy and so professional to work with! Cannot say enough good things. Definitely recommend!! I added some before and after photos to see how much better they look ? Will definitely be using them for future flooring needs!
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March 2022 by John Kelsey
Refinished hardwood floors. Great job at reasonable price. Highly recommend.
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January 2022 by Alison Conway
The whole process was very easy and clean. Will definitely use these guys again in the future.
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December 2021 by David Frick
We shopped several vendors to find one who could refinish our floors before we moved in. The team at Unique was able to fit our budget too.They were started on time, worked hard and even finished one day earlier than anticipated.The finished floors look GREAT!
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November 2021 by Stephen Beaver
Absolutely one of the best choices for all of your flooring needs. Have had many rooms in my home done by Unique Flooring and every sing one turned out great. Nothing but professional and courteous staff. Who are always on time. Anyone who says otherwise has obviously never done business with them.
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November 2021 by Cindy Majestro
After checking the hours on their recording to confirm they would be open, I drove half an hour to the store to find the lights on and the door locked. The sign said they would return at 1:50, but it was already 2:40pm. I phoned again and got the same recording. I saw a man and woman seated inside, so I knocked. The woman unlocked the door and peeked out at me. She said she was closed for lunch. I explained I had checked their hours before driving half an hour. I asked if she had a boss and she said she owned the business. She was angry and said she posted the closure on the door and that she was eating. Then she argued about what time she was reopening. I gave up and left. There are many more flooring stores just down the road and they have nice people running them.
