-
December 2022 by Andrea D.
The staff here is very nice and professional. They were able to answer all my questions (I do not go to Starbucks much) and were very helpful. The Medicine Ball drink was so delicious. The staff member who made it for us was so cheerful today and made us smile. Thank you!!
-
October 2021 by Mick M.
Nice clean store with great staff. Usually well stocked even in these difficult times. Produce is always amazingly fresh, neatly displayed and reasonably priced. Fish selection looks awesome.
-
August 2021 by Courtney H.
This Kroger is consistently terrible, especially with grocery pickup. I understand the worker shortage and the supply shortage. What I cannot understand or have sympathy for is FOOD SAFETY HAZARDS. That is completely unacceptable because it can cause serious illness and death. As a former food safety teacher, I'm extra appalled knowing the risks associated with improper food handling. First, it was that they sat 2 large packs of raw chicken in a bag on top of several items such as bagels, granola bars and cheese and the chicken leaked all over the food causing $40 worth of groceries to be soaked in raw chicken juice. They credited me appropriately but how wasteful! And how scary that if someone didn't know and ate their bagels after that, they could've been gravely ill. Not to mention, I was 7 months pregnant at the time thus posing an extra risk if I hadn't known. And how scary their clerks aren't trained in proper handling! They work at a grocery store! The next offense was today, which has pushed me to the point of never returning to this store for pickup. This was the pepperoni they selected for my order and sent home with me. The point of grocery pickup is to not take my 2 children under 2 into the store, but everytime I do pickup I end up in the store anyway. And once again - TRAIN YOUR FOOD HANDLING EMPLOYEES IN FOOD SAFETY!! This is a BIG DEAL! Yes, I have notified corporate and the store both times.
-
April 2021 by Susan F.
Kroger delivery guy can't follow directions. I pointed to where to put my groceries, looking in that direction, and he confirmed with an ok. But he put the groceries in the opposite side. Maybe he was made because I didn't tip. But I had just stepped out of the shower and was peeking around the corner of the door. But even so, not an excuse for bad service. Especially during a pandemic. ~Sat. April. 10, 2021.
-
November 2020 by Devon Carroll
I recommend BUT also recommend the young lady doing put backs tonight 11/11 around 8pm wear her mask. Not have it dangling off her ear exposing her entire face.
-
October 2020 by Lindsey Brooke Patrick
I was followed, humiliated, accused, degraded, and harassed by the produce manager.
-
July 2020 by Alexis P.
Everything is great except for when the staff are walking around. Some staff members often cut me off when walking around the store, it is very rude and unpleasant. Everything else is good except have separate exit/enter doors, waste of time and doesn't help.
-
May 2020 by Donna J. Caraballo
After a stressful day yesterday, with my hands full of banking information, I decided to grab some soda without a cart. Bad move � but 2 young workers helped me carry the cartons and brought me a cart to take it to the car. Thank you Kroger employees for going the extra mile for their customers.
-
April 2020 by Michelle Hignite Haydon
They have implemented many great benefits to keep us all Safe during the global pandemic. WTG Kroger! (Would love to see the one way aisles be a permanent benefit)
-
January 2020 by Sarah Greenwell Abel
I love this store! Everyone is very friendly and helpful, but the meat department needs some training. I ended up with more fat than meat. It’s FAT brisket instead of FLAT brisket.
-
January 2020 by Nicollette W.
This is my local Kroger and it doesnt get any better than this..... It has grown alot since I moved here 6 years ago. This locations has a florist, pharmacy, wine &spirit, bakery, deli, starbucks and clicklist!!! And best part is the staff is amazing. Today i lost my phone somehow between the checkout line and my car..... the cashier called my cell repeatedly till I finally tracked it down. Its was laying in the parking lot!!! Aside from the super nice staff... this Kroger has a pretty impressive selection of vegan and allergy free foods. Not bad for Lagrange KY!!!!
-
July 2019 by Shauna Hack
I feel like I'm shopping at Walmart when I go to Kroger now. There are more self check outs than actual cashiers. Self check out isn't for a family of 4 shopping for the week with a full cart. With children in the cart screaming and the lines not moving this is terrible customer service. BRING THE CASHIERS BACK!
-
June 2019 by Scott Whitehouse
Called to ask questions about store. No One would answer at 10:25pm on a Tuesday night. Small town , to busy to answer a call
-
June 2019 by Cherie Erskine
Ok. So I'll recommend Kroger cause I like you guys but drizzled icing on apple fritters?? Glazed donuts?? Honey buns??? An outrage!! Please don't do that anymore
-
May 2019 by Charles Douglas Lawrence
Only one checkout line open for regular checkout with a long line. Might as well go to Walmart for the lower prices since Kroger has now abandoned customer Service. Also no baggers.