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March 2024 by Carry Caswell
Awesome really helpful employees.
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October 2023 by Randall Zeigler
Staff are awesome
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August 2023 by karen McClure
For one, they are over priced , when we got the product for my brother with cash , but when we returned it, they wouldn't give cash back they wanted to put it on my card . FYI, when a customer pays cash, they get cash back. If you don't have cash for customers, then close your darn doors till you do.If I have one charge on my card that I didn't make, I will come after Napa
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March 2023 by Jesus Chavez
Walk in walk out with what you need...these guys know the stuff.
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December 2022 by Wesley Creech
Great place to get parts for all your automotive needs
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October 2022 by Tim F. (The Man With No Name)
Ordered parts pick up through the AFTERPAY app. Order was ready for pick up in less than 15 minutes! Drove to the store in LaGrange and soon as I walked on, I was the only customer. The counter assistance was friendly and pleasant. I picked up my brake pads and departed in less time OVERALL than would be spent driving to auto parts store, counter help to obtain parts, pay for parts then return home. I saved time? How'd I manage to save time? 5 stars for the NAPA AUTO PARTS in LaGrange, KY experience.
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October 2022 by The Man With No Name (The Good)
Ordered parts pick up through the AFTERPAY app. Order was ready for pick up in less than 15 minutes! Drove to the store in LaGrange and soon as I walked on, I was the only customer. The counter assistance was friendly and pleasant. I picked up my brake pads and departed in less time OVERALL than would be spent driving to auto parts store, counter help to obtain parts, pay for parts then return home. I saved time? How'd I manage to save time? 5 stars for the NAPA AUTO PARTS in LaGrange, KY experience.
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August 2022 by Tami Johnson White
Great staff. Very helpful. If they don't have it, they can get it.
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March 2022 by Tony Waldron
I bought item on line check out would only let me pay in store My order on line was with 5.00 discount When i went to store was charged full price told they can not honor on line discount and customer service was of no help either go to another store
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September 2021 by Carl Beard
Good people there
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May 2021 by Jacob Smith
Rude not helpful and tacky and lazy
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January 2021 by Bernie Wade
Great staff great place always get what you need
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December 2020 by nilestracing
Very rude unhelpful needs fired at front counter
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August 2020 by gerald wright
Knolageable desk help
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June 2020 by Matt J.
Terrible service. Stopped in this store twice in the past couple weeks because I had never bought anything there before. Wanted to see how it compared to Auto Zone and Advance. Now I know I wasn't missing anything. When I walked in the store and started walking around (only customer inside), I saw three employees behind the counter. None of them on the phone or anything. One looked up, but didn't say anything. I walked up to the counter to get what I needed and I couldn't wait to get out of there. The guy at the register just mumbled and I could barely hear him, and he just seemed like I was wasting his time. Went back a few days later to return one of the items I bought and another employee who took the return was a complete j**** Seemed offended and kept making snide comments. Told me that what I was looking for didn't exist. At the end of the transaction he just kinda shoved a receipt my way and I'm standing there like...am I good to go? He looks up a minute later with a look on his face like "what are you still doing here?" Long story short, I went next door to Advance and the employee (who asked what he could help me with when I walked in) walked right over and found what I was looking for immediately. This is the same item that the j*** at Napa said didn't exist. I think I'll stick with Advance and Auto Zone from now on.
