-
December 2023 by M K
If I order a package online, they put it in the wrong mailbox every time. My mom lives in a bad area of Louisville and I mail my packages there because the chances of me getting it are way higher. Ridiculous and they don’t care when you call or file a claim. They just send an email saying they couldn’t find it. There are lockboxes in my neighborhood for mail and they always lock it in the wrong number. Convinced USPS only hires people who can’t read.
-
November 2023 by Maria K
If I order a package online, they put it in the wrong mailbox every time. My mom lives in a bad area of Louisville and I mail my packages there because the chances of me getting it are way higher. Ridiculous and they don’t care when you call or file a claim. They just send an email saying they couldn’t find it. There are lockboxes in my neighborhood for mail and they always lock it in the wrong number. Convinced USPS only hires people who can’t read.
-
October 2023 by Ashot Aslanyan
Dowda was little to no help. Never coming here again will drive a extra 30 minutes to another post office.
-
October 2023 by Ken Freeman
I was waited on by a woman (red curly hair) who was rude to the woman in front of me and equally rude to me. She offered little information and her manner was short. It was disheartening for LaGrange!!!!
-
June 2023 by Brendi Stradley
These people literally ignore their phones. I have called 15x in a row, for multiple days.
-
June 2023 by Sherrie P
April 2023; When it comes to package delivery they are horrible, more often than not they try to stuff the package in the mailbox knowing it won't fit. This time half the package was sticking out! Previously packages had been stuffed so tight in mailbox I had to unwedge packages and try not to destroy.I know they have a schedule, but this is rediculous and begging to be grabbed by anyone driving by. Do better please!
-
May 2023 by Clara Diaz
My mail keeps getting stolen. I used to think it was the other post offices where I sent my mail to, but now I see it’s happening at this post office. I have filed complaints with the OIG, they advised me to send my mail with tracking numbers so I did, and my mail is still getting stolen. When I check the tracking number, the system says it’s invalid.I will keep filing complaints with the OIG until something gets done about this issues.
-
May 2023 by niceguyr1
Rude as hell counter staff. They should all be fired or sent to Eminence or Smithfield locations to learn how to provide great service..
-
February 2023 by Della Eaves
I stopped in today to mail a couple of packages and the postal clerk was beyond rude and arrogant. I always try to have an open mind with people because we never know what they're dealing with...however, there is no excuse for treating people disrespectfully. LaGrange and the world deserves better!
-
December 2022 by Russell Noll
They don't even answer the phone during business hours when I am trying to locate my absentee ballot which was mailed from a blue USPS mailbox outside the post office over a week ago but yet to arrive at the county clerk's office.
-
November 2022 by Russell L. Noll
They don't even answer the phone during business hours when I am trying to locate my absentee ballot which was mailed from a blue USPS mailbox outside the post office over a week ago but yet to arrive at the county clerk's office.
-
October 2022 by PINE- SOL
I felt like long Island audit would have issues here ?
-
October 2022 by JAYLYNN REEVES
The "post office" is located inside a gas station. They won't accept debit/credit cards for postal service. You have to use their ATM and the least you can withdraw is $60 plus ATM fees. The woman was very rude.
-
November 2021 by Keith “Mike” Sankey
Seems a little understaffed. Had to wait longer than anticipated at the counter to get service just to buy a roll of stamps.
-
September 2021 by J Didle
Can someone that works there please send me my card? I need that to pay bills! It's been sitting at your post office for 8 days. I got this email on the 16th and it's the 24th. When I went to ask about it the lady did absolutely nothing.
