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July 2023 by Kamron Hilen
I've banked here for years.I absolutely love the advice and helpful pointers given by the amazing staff!Miss Tabby and Miss Kalina both helped me out today with some questions I had, which they so swiftly overcame!I will always recommend banking with CCU, because I'm not a customer, I am a member!
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May 2023 by Nicole S
Always a pleasant experience.
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April 2023 by Erica Jones
Always a pleasant experience here. ATMs are sometimes down, but they're still very convenient when operating.
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March 2023 by Jay And Chralene Meeks
Great Bank, have doing business with them for many years
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December 2022 by Luis Ramirez
Unpleasant staff, very un welcoming, attitude, act like they doing you a favor as you walk in door. spoke to management at the corporate level of course no change.. look for a different branch or bank if you are looking for good pleasant service
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September 2022 by William Smith
Great loaxtion
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November 2021 by Chanda Reivitt
Great bank and wonderful people working there. Never had a bad experience.
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June 2021 by donnie ranker
clean. need more loan officers. anytime i try and come to talk about a loan, i wait in the waitin room for an hour while ten people walk around and loan officers are in their offices not doing anything, and i eventually leave. very frusterating and a waist of time. it is like they dont want to help they are hoping somone else gets u b4 they have to fool w it. oh n the one time i did get to tlk to a officer they immediatelly acted like they wanted to find evry reasn to NOT work w me so they didnt have to do anything. he was lazy.
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November 2020 by Daniel Trent
Super long waits to even speak with someone
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September 2020 by Becky Priest
Very excellent bank,Awesome Customer Service .If you have a problem they are very helpful.I took a close family Member to them and finally Got him into Commonwealth bank also..Very well please.Thank you Commonwealth for Excellence Job well done.
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April 2020 by John Boyatt
I just deposited my paycheck in the atm at the bank and now I can't get any of my money and I need it why are you holding my money from me
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December 2019 by Samantha Hieatt Miley
I normally avoid calling the bank because it's a hassle. had to call today and spoke with Cody. He was so nice, helpful and professional. CCUKY definitely prides itself on REAL peraonalized customer service, and Cody was the epitome of that.
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January 2019 by Cameron Robinson
It's been an average bank, I have been with this Credit Union for 7 years and they haven't really offered anything truly beneficial to its shareholders. They basically use you as nothing more than an equitable instrument such as getting you to sign up with life insurance agencies etc. They also don't provide any knowledge to its shareholders on how fractional reserve banking works and the pros and cons of the type of banking system they use. I feel as though nothing is in your benefit the leap up checking is very minuscule compared to the amount of money they make off of you (thousands and millions) for having direct deposit based on fractional reserve banking and the asset/liability chart. Credit Unions are barely any better if at all than Banks.
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December 2018 by Toni Whalen Trisler
Friendly people and always ready to help
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October 2018 by chris wright
Very helpful and extremely friendly and fast.
