-
November 2022 by jennifer lachle
I had three days of hell trying to secure a uhaul in Salvisa, Lawrenceburg, and Frankfort. I ended up spending extra money I didn't have because of this process. Connie of Store More in Lawrenceburg did her best to make up for this. I fully planned on blasting Uhaul for various issues. But Connie was so helpful. She was polite and went above and beyond. I would not hesitate to rent from her again either for uhaul or storage. Thanks Miss Connie your the best!!!
-
June 2020 by Gregory J.
I moved here from Phoenix. The trip took 4 days. I arrived tired and needing to drop off trailer so I could get home to recoup. I went to address listed, on a Saturday morning. Uhaul listing said open 9-2 on Saturdays. I nearly got lost trying to find the place. No signage or directions. A city policeman cruising the area (told me the kids come there to smoke pot)wasn't aware it was a drop off location. I went to the other location after wasting 2 hours on this one and using the uhaul app was able to drop trailer off finally. The lady from the 1st location called me, was very rude, then hung up on me, twice Do not use either of these locations unless you do it on a weekday!
-
July 2019 by Brandon West
Absolute worst U-Haul I've ever dealt with. Today makes the SECOND time that I've reserved a U-Haul with this place and showed up to find nobody there. I called their office phone, I called their emergency line, absolutely nothing. I waited for about 30 min like an idiot and decided to go to another dealer. If you use this place make sure you call about 10 times to make sure someone will actually be there to let you in.
-
December 2018 by D mike
Friendly service, good selection of clean vehicles!
