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April 2024 by E LeRose
Smaller fuel stop, but the bathrooms were clean.It's a little tricky to get to after coming off northbound 65, but only because people pulling RVs and some truckers struggle making the left turn over the R/R crossing.There's a Cinna-Bon for morning stops and some it's freezing compared to FL, I purchased a KY hoodie to put on immediately.Not a big selection of clothes for travelers as this is really now of a trucker's stop.There is a McDonald's & Subway here as well
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March 2024 by Ivan Sapunarov
Steal beware!
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February 2024 by Michelle Berry
Pilot app was having issues. Reserved parking on app wouldn’t work either. Once inside you could smell the cinnamon rolls and fresh coffee.Employees were pleasant and spoke to you which was nice.I checked out the laundry facilities and they seemed clean. Women’s restroom was the cleanest ones I have seen in a while. Smelled like they take care of them. Didn’t smell dirty at all.There were no boxes left in the isle’s like I have seen on other stores. No one person standing around without something to do. Everything was organized and full. Nice to see that this pilot cares.As a truck driver I see all kinds of places not cleaned or that anyone cares. Pleasantly surprised here this AM. I will be here for my reset so maybe the evening shift is where the complaints come from.. not sure. Will review again if that’s the case.There is a truckers chapel, several little spots to just sit and read or watch a show on your tablet.Today’s weather is freezing and the only thing I wish they would have done is provide the buckets non freezing window cleaner. Everyone I checked was frozen solid with wand stillIn bucket. Wouldn’t take much to fix that issue for the truckers.
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January 2024 by Nyjee Bullard
This is what a paid shower looks like
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November 2023 by nate belcher
Nice pilot truck stop that has plenty of parking and easy access off the interstate, this pilot also has a chapel.
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October 2023 by Marian Verechshak
I paid for parking 4 hours before arrival, but when I arrived there was no space for me. I contacted the Pilot employee, to which I received the answer: park where you want and canceled my reservation. people don't want to do their job. i paid but got nothing but a headache looking for another place to park. the employee did not want to look for a person who did not pay for paid parking but is standing in a paid space.. bad service..
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October 2023 by Super Camry
Nice place, clean, great staff, plenty of space to park; the built another yard for truckers. They got the works here.
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October 2023 by Harry R.
I pulled off the highway to get a fountain drink.They had a soda fountain alright, but a big sign saying:NO CUPS.I left.
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August 2023 by Mary Hampton
The women's and men's restrooms were disgusting. The store seemed clean upon entry but the restrooms needed to be desperately tended to. They were not overly busy, so it's inexcusable.
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August 2023 by Cheryl Edwards
Stop to put water in one of our tanks was getting to hot from the heat we hooked to the water put like 5 gallons to in the tank that was steaming the manager come over like blocked us in like we was doing something illegal! The guy in the inside said we can get water, wow never in my life have delt with someone. So rude!!!
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August 2023 by David Hursey
Dryer on the Top Left does not have HEAT! No sign to protect the customer from wasting their time and money. I guess I should go thank someone for being so thoughtful.
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June 2023 by Jack Fontaine
I've never been treated so badly in my life! I reserved and paid for parking 5 hours ahead of time because I knew I would be late getting in. Rolled in about 9:40 pm and they were extremely rude and refused to ask nonpaying people to move. Sam, the manager, rudely declared that she didn't have to and refused to do her job. The paying customer means NOTHING to them. I spend a lot of money there every week. Should definitely be treated better. She rudely refunded my money and told me to leave. Did the same to the poor guy behind me. Don't waste your time or money there. I never will again!
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June 2023 by Maria Freeman
Stopped in at 4 in the morning on 5/6/23 what great customer service we received from Susan and KJ. As truckers it’s hard to find customer service so friendly and helpful and bathrooms were beyond spotless. Thank you both so much for all you do for everyone. If I could give y’all more than 5 stars I would
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June 2023 by Craig Wilbanks
Really bad men’s room; hold it if you possibly can. Two toilets had no paper, the third one was plugged and overflowing from having too much paper. The hand towel machines both had towels inside but neither worked so you couldn’t get to them. Just an awful experience; we decided to go across the street to fill the car
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June 2023 by john jones
I reserved a parking spot. When I arrived they all full by none paying drivers. Told fuel desk they say we not allowed to go out after 7pm to make anyone move...I was told to go park on the on ramp... so I guess if your in a reserved spot by 7pm its free parking, and screw the other drivers that actually need a reserved spot . Will take my business elsewhere.