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March 2024 by Jennifer Persinger
Gr8 people and gr8 service
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March 2024 by Andrew Broyles
Don't go here for steering linkage work, you will absolutely regret it.
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December 2023 by Mike & Pat Roeder
We had a screw puncture our tire and we found Big O Tire online. They repaired our tire promptly. We are very appreciative of the employees that helped us.
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October 2023 by Kelly Smith
My boyfriend took his truck to get a set of tires that he purchased online put on his truck last Saturday while visiting Lebanon. When he dropped the truck off, they told him that they would, "Get to it by noon." No closing hours were listed on the door and the website lists their business hours as 8 AM -2 AM on Saturdays. Not having heard anything by 3:30, he got a ride to the store and found it locked up tight. No calls or voicemails to say it was ready. I drove 1.5 hrs to pick him up. Thankfully, he had access to another vehicle to go to work on Monday, since the store was closed Sunday. On Monday, he had to take off work early to drive an hour and thirty-five minutes out of his way to go get his truck. When he arrived, at the store he found his truck in the parking lot, with the windows down, and the key still in it. He expressed dissatisfaction with the service and lack of communication with the employee he spoke with (I assume he was the manager) and was told, "If I was you, I would have figured out when the store closed before I even left." There was no discount applied to the service or even an attempt at an apology.
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October 2023 by Charlie Harvey
I’ve been going to big o since 1992 always a pleasure to work with.. I highly recommend them
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September 2023 by Michael
Very friendly and good people.. very detailed about the process of the job preformed on my vehicle.. would highly recommend this big o location in Lebanon ky..
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August 2023 by Dennis Lee
Owner rude. Spent almost $800. Car still has front problems. Thursday mechanic said caliper pins sticking. Friday different mechanic replaced outer tie rod. He test drove twice. Also put new tires and alignment. The whole way home the front shook. Still does. Will take somewhere else to get fixed. The owner needs to be retrained by the young lady that was there on Thursday. Very polite. Professional. I had to sort my paperwork out on the desk. Owner just walked off. Loyal since 1988. Never again. 3 hours I listened to Bill the owner being a jerk. Never again
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August 2023 by John Coulter
Fast, friendly, great service!!!!Got new tires in less than 30 mins highly recommend them over any other tire store
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April 2023 by Ryan Knight
Very genuine, professional and educated workers. Really enjoy working with them! I bring in 3 different vehicles routinely and will never go anywhere else!
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December 2022 by Jeremy Bowman
Best in the business! Thank you for finding the perfect tires for my vehicle.
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December 2022 by Brookie Hood
Long wait periods for small jobs. Owner super rude.
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November 2022 by Hunter Claunch
They put the wrong oil filter on my car all the oil leaked out long before I made it home they sent someone to my house put the right one on it and then told me good to go with the motor knocking the lady behind the desk told me to come in on a Friday the owner will be there I’ve been for months now and never met the owner my motor is shot and now I’m out thousands because I came to big o’s to get my oil changed when I tell people what happened I always get the same response “everyone knows not to go to big o’s”
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February 2022 by Luke Lanier
Such a great place to do business. Thanks for your kindness
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December 2021 by Buddy Parker
Always good service from Steve and others.
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November 2021 by Jacqueline Jewell
Very friendly staff. Always willing to help. Great place to take your car not just for tires.
