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March 2024 by Ashleigh Sanders
My car was DEAD unable to be jumped. I had originally called in for a jump and had to change the order to a tow. My phone died in the middle of this. Did I mention I'm 2 hours from home? My tow truck driver (I believe his name is Robert, I'm very tired and can't think but he drives a DISCO TOW TRUCK) sat with me and charged my phone and ran his heater for me while my phone charged. I felt very safe and very taken care of. 5 stars.
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March 2024 by Cathy Flynn
Worst customer service experience I've ever had
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March 2024 by Zion Edwards
James had very good service, in and out
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March 2024 by Shannon Collins
We called Danali Towing and 3 hours later they had not showed up. We called A1 Winchester towing and they were there in 20 minutes. James H was very professional and took very good care of my Mercedes.
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March 2024 by Stephanie Apruzzese
Driver was fast, and pleasant. James was good at his job and I recommend him to anyone.
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March 2024 by Shane Hisle
Pick up was fine. Pretty quick. Price was decent.DO NOT LEAVE YOUR CAR WITH THEM UNLOCKED. Only reason im leaving a 1 star. From Sunday night to Tuesday evening someone stole my 50 dollar bottle of cologne from the glove box I kept in there and used every day. It was a new bottle. For 7 years I kept my special bottle in there anytime I got new one. I went to clean out my car before the dealership came to get it and it was gone.
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March 2024 by Nate Nasaa
Service was great
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March 2024 by Lexie Jeffries
James was great and got my car to where it needed to be.
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March 2024 by Michaela Shields
I had to call a tow truck yesterday because of a flat tire. My van is not equipped with a spare or a Jack, so I had to get a tow. I called Winchester’s and they answered right away and got a truck en route to pick me up. James was so kind and pleasant, and made the whole experience so much less stressful. Would absolutely call them again if we find ourselves stranded on the side of the road.
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March 2024 by Daniel Emig
Best Towing Company ever! And they do not over charge for services. We were in an emergency situation in bad weather and can’t thank them enough. Awesome customer service.
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March 2024 by carlos kelley
They towed my truck in to fix it and didn't do the lug nuts right and my wheel come off on me and they wouldn't take responsibility for it
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March 2024 by Biron Mullins
Mike got my Envoy back to Danville from Lexington with a smile on his face and some great conversation to boot 10/10
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March 2024 by Chris Burrell
James took care of me. Fast and professional. Thanks again
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February 2024 by MartinFallon213
It wasn’t bad. Got the job done but seemed somewhat inexperienced.
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February 2024 by Theresa Brown
Kevin did a great job of towing my daughter's car. He's very friendly and handled her car like a true professional. Very reasonably priced and super fast! Highly recommend A-1 Winchester's Towing and Kevin!!
