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March 2025 by Elizabeth Lassell
The office was very nice, but I was disappointed that they would not attempt to take a passport photo of my infant. They felt that it would have been too difficult. I understood at first, but then the post office and CVS were both able to do it. I was disappointed, because we are paying to be AAA members and then I had to take more trips in order to get our passport photos complete.
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February 2025 by Jo Anne Tingle
I enjoyed getting some maps here. Delightful conversation with the very knowledgeable, Simon. I enjoyed hearing about his trips to Fla, Disney, Universal, etc.
He was very kind and even found me the very last Europe Tour Book, as they no longer have them in store 🥺, as everything has gone digital. Such is the way of today. I miss thumbing through them, turning over corners, etc.
Anyway, Simon is a delight. Ask for him ! 🤩
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January 2025 by Christina Murphy
They're always very nice and super helpful.
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January 2025 by Micah Stallard
Horrible customer service, no sense of professionalism
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June 2024 by Milo Worsham
Very helpful with maps.
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May 2024 by Sheketa Shanae
Good services, signed up quick & easy
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April 2024 by Jhon Florian
I presented him with a claim explaining the damage that one of his tow trucks did to my vehicle during a route service and I mentioned that I was with a police officer on board and another police officer could cooperate with what happened and they were not going to fix my car when I told him The person at the tow truck told me that my car was special and that it was not as tall as a regular car. He spoke badly to me and told me that he doesn't care about what happened.
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April 2024 by j dunaway
Excellent fast service
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March 2024 by Tamara Neal
Mr. McDonald has been such a help in planning our 50th anniversary trip to England.
Thank you!
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March 2024 by Rochelle Nelson
Very polite people there the atmosphere was nice
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February 2024 by Jeannette Andrews
Went for an international drivers permit and was surprised at all they have. Passport pics all info you’d ever need for travel.
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January 2024 by Linda Wilson
In September of 2022 I was on 75 in Tennessee when I had a flat tire . I live in ky. I document everything..I called Triple AAA as I have been a member for years having paid for the highest membership with a battery etc ..I noted who I talked to. I provided my location...Mile marker etc .. was stranded for 3 and a half hours ..unacceptable..dangerous for a woman..no one came. Unacceptable. I continued to call back..documented who I talked to. A state Trooper named Adam Douglas came to my rescue. When I returned home that same day I called to make a complaint. I have the case no..I documented who I spoke to. I continued to call back with the case no and name of case mgr. To this day Noone has called..unacceptable ..however I have continued to receive correspondence to pay for my membership that I of course absolutely won't give another dime for.Dont throw your money away people....as a member for years. now former ...I will use every opportunity to expose this piss poor business...when I see theire rep on TV I am so so perturbed by her advising...Your agency is a sham. And if I get one more piece of correspondence soliciting my money.ill contact every local news station and do my own advising. Direct from the consumer..no star..if I could give zero stars i would
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January 2024 by joe carrico
They were very helpful and we got what we needed done quickly.
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January 2024 by Valerie Carrico
Got waited on as soon as we walked into door
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January 2024 by Erick Galguera
Quick and easy service in regards a international driving permit
