-
November 2023 by Lily E.
I went to abe's car repair and was told that I needed a new alternator and paid $700 to get it fixed. Two days later, my car would not start again, so I took it back and they told me they examined my whole car and there was NOTHING wrong with it. The following week, I then was stranded in Louisville with my "perfectly good" car that would not start at all and now could not even be jumped. To say that I am dissatisfied is an understatement, and I would not recommend this car repair service to anyone as I ultimately wasted my time and money.
-
October 2023 by Jennifer Stoner
Part two. I called Charles back and told him the codes it was getting and mentioned the large leak in the brake booster. He told me that they had not worked on the brake booster. I was told they had checked the brake booster in the beginning as they were trying to determine if the issue was the brake booster or the vacuum pump. He called me back later and told me that he had been able to contact Abe by Facebook messenger as he was on a cruise. Hmmmm previously I was told his uncle died. I mean neither is my business. I just pay attention to detail and if they will lie about this what else are they lying about. Anyway. I was told that since I was unhappy and I didn’t seem to trust them that Abe was declining to do any further work on my car. They had no idea what was still going on or if it was related to their work or not because they wouldn’t even look at it. I had the car in my possession for less than 10 min before the check engine light was on again and at the time that I first called Charles I had driven the car less than 100 miles. So much for their “warranty”. A warranty is worthless if the company refuses to honor it. I talked with Charles multiple times and told him that I want the parts that they took off of my car and I want any records they have on my car. They claim all they have is the invoice that they gave me. No notes from testing. No detailed records of the repair and he said he threw away the list I gave him. He claimed that all he had was the broken vacuum pump. I told him I wanted it. He told me not to come to the shop or he would call the police. Why? Because someone wants proof of what you really did to their car? I went there anyway and sure enough Charles did call the police. I was peaceful and only asking for the parts or the invoices to prove they had bought new parts. Charles refused to provide any of that. This place is shady and they did poor work and didn’t want to admit when I confronted them about it. The officer was told Abe was afraid I was going to sue him. Well guess what Abe. That’s exactly what I am going to do. I wouldn’t recommend your shop to anyone!! If you did the work prove that you did the work because as far as I am concerned the only thing that was maybe fixed is the vacuum pump but the brake booster still has an issue and the air intake system still has an issue and those were things I asked you to check from the very beginning.
-
September 2023 by Jackie Harper
I went into Abes for a problem with my BMW, they looked at it at no charge Charles was able to get me in within a week, and able to fix my problem without any hassle. He spent the time and needed to assure everything was ok. Charles saved me from a huge bill from the dealership!
-
August 2023 by Madeline Butler
Abe and his team are sent straight from above!His prices are beyond fair, the team works quickly, and the quality of work is phenomenal. Abe clearly cares about not only your car, but the person behind the wheel.I had to stop by today due the bottom cover of my car flopping out. My car was fixed for free in under 20 minutes. I’ve also been there previously to have my breaks fixed. Again, he worked quickly and charged a fair price for replacing all 4 breaks.He’s my hands-down go-to mechanic and Lexington is lucky to have someone like him taking care of usService: General repairs & maintenance
-
June 2023 by Tricia Brewer
Amazing. Fixed the oil leek Don Jacobs BMW said was something different and didnt even check. Something I had already fixed. Took my car here they found the issue fixed same day. They are honest affordable and find the real problem and fix it. Just took my car in for an oil chamge. I prefer going here will not go back to Don Jacobs BMW. Abes takes care of your car. I would give them 10 stars if that was an option. AMAZING. Highly recommend staff is phenominal.
-
May 2023 by Zachary Hempel
I went here initially to deliver food to this crew. One of Abe's customers paid for the whole teams meal. That act of generosity influenced me to take my car there to replace my alternator. They took care of the problem within 4 hours. I thought my bill was going to be in the 600 range and it was only 300. I'm so thankful for these guys and can't recommend them enough. Their parking lot is usually filled up w customers so they don't need any good reviews but still had to give them their flowers. I can't thank them enough for everything.Service: Electrical
-
November 2022 by Starr Phoenix
I have been an Abe's customer/Subaru owner since 2010 and I will never go anywhere else. He and his staff are friendly and ethical and have an absolutely expert level knowledge of foreign autos.Today I had Abe double check all the service needed for 66K miles and not only was the diagnosis complimentary, he assured me I didn't need anything except new front and rear wipers. When I said I'd go to Auto Zone for those he said good idea and they will also install them for you. Then he educated me on the life of the full synthetic oil I use, which I really appreciated as the information I found online from multiple sources was not going to be the best way to assure my car lives it's fullest life! I left feeling happy and secure about the continued care of my car. As usual there was no pushy upsell and no speaking down to me as a woman. They did exactly what they said they would do in the timeframe quoted when I made the appointment. And added bonus - his shop is clean and comfortable with nice furniture, a coffee bar and a big TV. So, really - if you've read this far - do yourself a favor and just call them. You will not be disappointed. A true Lexington gem. Abe - please never retire! ;)Services: Auto engine diagnostic
-
November 2022 by Leslye V.
They know what they are doing and they don't try to scam you. My prius needed a new battery and within minutes they got the job done reminder my car battery is in the trunk.
-
October 2022 by Colton R.
My truck was having really weird issues and I needed to figure it out quickly because I needed my vehicle for work in a few days. Abe was able to get me in quickly day and called me the same afternoon with the diagnosis. Apparently it was a really easy fix, so they just fixed it and gave it back. No charge! I'll definitely be coming back to his shop next time I need a repair.
-
August 2022 by Laurie Bruegge
had them do a couple of repairs to my van. thought it was fixed the first time, but had another issue come up on my way home. he offered to tow it, but I got it started so I drove it back. they were nice and fixed the 2nd problem at no cost. they are very nice and have great customer service. if I have any more issues come up iam taking my van to them.Service: General repairs & maintenance
-
July 2022 by Vlad Vitel
Great service with a reasonable price! Guys go above and beyond. Special thanks to Charles, who was able to explain everything about repair in a nice, respectful manner. The car was diagnosed and fixed within a day.
-
May 2022 by J Bowen
I made an appointment to get the AC looked at a week prior. I wanted to be sure that I could get the work done on my only day off work. The guy told me to drop it off after 8AM the following Wednesday. I dropped it off and was told they would call me when it’s ready to be picked up. At 415 pm I still hadn’t heard from them so I called. I was told they had just put it “ on the AC machine” and it would be a little while longer. Knowing I had to have the truck back in order to be somewhere at 5:15 I told them I would have to pick it up now. A man came out and said he was sorry. Unfortunately that doesn’t help my situation. If an appointment doesn’t mean anything why make one? Or at least have the courtesy to let me know midday that it won’t get fixed today? Bottom line- If you make an appointment with this business understand that doesn’t mean your vehicle will be guaranteed to be worked on that day. It appears they are taking on more vehicles than they have the staff to handle. Wasted day and cost me significant $$$ I’m not having my truck all day all for nothing.Service: Air conditioning
-
April 2022 by Skyler Conley
I was facing several issues with my engine that would've probably ran me over $3k anywhere else. Abe and Charles took their time with my car to make sure they got everything right, and actually was able to bypass an issue saving me over $1,500!! You don't find honesty like that anymore. As soon as I called Abes Auto Repair I felt like I was in great hands and wouldn't be treated like I know nothing, or be taken advantage of as a female searching for auto repairs. I will be a lifetime customer of Abes and would recommend them to everybody. I am eternally grateful for them and the money they saved me as a 25 year old business owner just starting out. Take your car here, you won't be disappointed.Services: Oil change
-
February 2022 by Catie Matagne
I've been using Abe's for years. I've never had a bad experience. Charles was so helpful during my most recent visit! They go above and beyond to help. Great at explaining anything about your car needs. 10/10 highly recommend!!Services: Brakes
-
January 2022 by Philip B.
Left me with oil leaks for months and they actually got worse after service. Failed to return my call and order a part. Owner is making amends to my issues and I respect that.
