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February 2024 by eugene polly
Fast friendly staff, lady that waited on us fixed us up with a battery and had us back on the road in no time
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January 2024 by kara miller
Good parts place
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November 2023 by Alexander Ferrara
Terrible experience. Wouldn’t give advertised prices in store on shelf claiming “they changed overnight”. Copped attitude when asked to ring up with advertised prices and promo. Won’t return to this location. The other locations are actually helpful and don’t just sit on their phones while giving attitude.
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November 2023 by Kelly Donna Smith
I don’t know where to begin. BOBBY who was as rude as he could be, charged me more than once for parts I needed for my car and then flat out refused to give me my money back because company policy doesn’t alllow DEBIT CARD REFUNDS WHEN THE STORE CHARGES TWICE WHAT THEY ARE SUPPOSED TO. HE CHARGED ME TWICE AND BECUASE I USED A DEBIT CARD HE CANT REFUND MY MONEY FOR 10 to 12 DAYS. WELL GOOD CAUSE I WILL NEVER EVER RETURN TO ANOTHER ADVANCED AGAIN. AUTO ZONE IS WAY BETTER ANYWAYS!! IF I HAD BEEN CLOSER TO AN OREILLYS OR TO BRAKES AND ALL I WOULDVE GONE THERE RATHER THAN LET “BOBBY” tell me I don’t get my money back FOR BEING CHARGED TWICE!!
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July 2023 by Darrell Griffith
Good place to go shopping for your auto
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June 2023 by World Nepal Youtube Channel
Really nice helpful people working over here…Really appreciate ?
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May 2023 by Jeff Mackie
Always have good luck with this store having parts I need in stock!
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January 2023 by Skylar BG Capri
Going to the auto part store is definitely not something I look forward to. I needed new blades for my windshield wipers and while I was in the parking lot decided to check my oil only to feel frustrated because it wasn't showing up like I thought on the dipstick. ANYWAY, Bruce was working this morning and literally it felt like I had a friend there showing me exactly what I needed walking me through how to properly read oil and how to put my blades on. He really took his time I will go out of my way to go back there when I need anything else in the future! Excellent customer service!
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October 2022 by E B
Nicholasville rd location is NOT good. Go to Southland location! I went in for a new battery.. I had to jump my car 2 different days. This kid said mine was still good. Said I must have left my dome light on. As if it was my fault. Why would I have to jump my car twice? I finally left not happy. Next morning had to jump again! Went straight to the southland location, they didn't think twice... replaced my battery and I was on my way! No problems since! Southland location all the way!!!
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September 2022 by Annabel McKee
This location is never very busy. The few times I've stopped in for something I've been greeted and helped by a staff member fairly quickly if not immediately when I walk in. I've never had a bad experience at this location.
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August 2022 by TrU GamE
Never going there again both of employees were very rude and disrespectful as a manager at my company I just experienced the worst customer service ever
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August 2022 by Steven Dummitt
Great service, they read a check engine code for me.
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August 2022 by David Clem
Have been to this location twice in the past couple weeks and I don't plan on ever returning reason being as I was shopping the rude lady that works behind the counter who thinks that I'm in there trying to steal from the store decides she gonna watch me everywhere I go in the store even looked outside at the passenger in my car like she was doing something wrong this has happend both times at this store the second time I went to store Ishe did it again something needs to be done about this as I'm not a theif in your establishment be harassed by a lady who definitely needs to know how to treat a customers instead of trying to profile and single out someone because of the way their appearance may be
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July 2022 by Damon L. Muncy
Extensive selection of products, good customer service!
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June 2022 by Edward Groth
Auto parts that are available to the next day delivery or pickup and tool's you my need at a convenient time