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February 2024 by Terri R.
I received great customer service here today. The staff collaborated and went above what was required to provide the appropriate solution for my problem. I highly recommend this business location
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January 2024 by liza curtis
I bought a fuse and could not remember how to open the fuse box under the hood, I asked the girl at the register if someone could show me how to open it and I would put the fuse in and she was hateful and told me that they weren't allowed to do that, I have been going to AutoZone ever since
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January 2024 by Enrique Garcia
It lacks a bit in terms of variety
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January 2024 by Susan Martin
Very helpful
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December 2023 by Kim E.
I door dash for this business and the staff are all very helpful, knowledgeable and courteous! Highly recommend visiting this store for your auto parts needs.
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November 2023 by Dominic Jenkins
Awesome. Jacob and the crew are great.
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August 2023 by Blake Henderson
Such a good experience! Had a little trouble with the dealership and had already visited one store that didn't carry our battery. These guys got us taken care of quickly and professionally. Awesome customer service! Both Alex and the gentleman with the spider web tattoo (sorry I didn't get your name!) were so kind and knowledgeable. Definitely recommend.
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August 2023 by Timothy Mckinney
Didn't get his name but long hair guy with a beard went above and beyond In finding a part for me when everyone else gave up so thanks guy
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July 2023 by Jim Gentry
Needed help with car overheating. Bought antifreeze. Employee was a big help for this old man. Don't know your name but thank you so much for your help on 7/15/2023 @ about 8:00pm. BTW it fixed my problem. U the man!
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June 2023 by Valerie Morency
I (33F) went in to have them read an error code for me on my car. Justin was great at explaining what the code meant and said I could either do it myself, or that a mechanic could do it pretty quickly. I went to Goodyear on Richmond Rd, who quoted me over $1,100 to fix the issue. When I came back to Advance and showed them the quote, they helped me look up the right parts and sold me the coil and 2 spark plugs. Jacob was extremely helpful in explaining everything and really took excellent care of me. I paid less than $80 for the parts and didn’t have to go back to Goodyear to get my car fixed. So grateful that these guys were so knowledgeable and able to help me out. I absolutely do not have $1,100+ to waste on a car repair, and thanks to them, I’m actually excited about being able to do this type of thing again in the future for tune-ups.
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June 2023 by Don Mortensen
Save your time and headache and go elsewhere. They can’t figure out how to honor the simple oil change bundle deal they advertise all over the world. “The computer won’t let them honor the advertisements all over the store,” And apparently the employees can’t either. Every auto parts store offers a bundle deal. Pretty simple stuff. Spent 45 minutes in the store getting oil.
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May 2023 by Jordan Blair
Not all heroes wear capes and Jacob at this location is no exception. Not only was he (as well as the other clerk) extremely helpful with what I was looking for but he also went above and beyond that to help make sure that I was able to get the job done correctly so that I could leave my wife the car in my absence for a week. I appreciate you brother and kudos mgmt..he deserves a pat on the back and a raise.
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April 2023 by Stacie Layne
Huge shout out to your worker, Dave. I was going to buy a pricey part, but Dave suggested I just change my bulb. I tried it and it worked!! It saved me a lot of time. I thank Dave so much and I’ll definitely be coming to this location from now on!
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April 2023 by Amy K.
Mike stayed after to get my battery replaced and was very kind about it. It was much appreciated!
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March 2023 by anonymous
Huge shout out to your worker, Dave. I was going to buy a pricey part, but Dave suggested I just change my bulb. I tried it and it worked!! It saved me a lot of time. I thank Dave so much and I’ll definitely be coming to this location from now on!