"Staff was very nice, ordered a steak medium well, it came out rare and still mooing a bit i believe.. waitress took it back, brought it back 15 min later and it was black, so burnt. She offered to go make another one but by this time i had been in there a while.. and figured if they couldn't get it right in 2 tries i wasn't going to wait for a 3rd mess up. I took it home to my dogs, at least they got to eat good. "
"Franchise restaurant. Good prices and the large beers are worth it. I like to go to watch UK games and get the 2 for 20 and an app deal."
"Salmon was overcooked and the potatoes needed seasoned. Shrimp was good. A little slow to get waited on. Table was sticky. Waiter, just ok. Not very attentive. Wouldn't pay that much again for the portion size. "
"Friendly staff, good salad, but the sirloin was tuff as shoe leather, it wasn't over or under cooked. But couldn't even cut it.
It was a to-go order and it had no silverware in the bag. Had to scrap some up. I will not go back. If one steak was bad the other ones came from the same place."
"Drove out of the way because they had better ratings. Not worth it. They did not have the dressing that was offered on their website, the food was made incorrectly and she did not bring me the correct change (carside to go). I won't return to this location."
Applebee's Neighborhood Grill & Bar - Place Shopping Center B, 4009 Nicholasville Rd
Place Shopping Center B, 4009 Nicholasville Rd, Lexington, KY 40503, USA
"Worst restaurant service I've had in a while, walked in about 20 min ago and waited patiently at the door to be seated. No one was in site, there were several servers/waiters that looked at me but didn't make an attempt to do anything. Finally one of the guys who looked at me came over (after waiting for at least 5 min and they weren't packed at all) and acted dumbfounded that we wanted a seat. Didn't get a good vibe from this guy at all either. We decided to get up and just leave because after that we weren't in the best mood. Ended up going to Chilis ( where we currently have amazing service)."
"Despite the place not being very crowded, I waited 20 minutes for my drink from the bar. Other tables who got there after me were already starting to get food before I got my drink. When my food came, my knife was dirty and after waiting over 5 minutes to ask anyone, I walked up to the stand and grabbed a new silverware roll myself. In the meantime i was trying to eat the fries and broccoli, but the fries were cold. Then after getting check, I was told to pay with my card at the kiosk in the table. Luckily i looked first, because another table's more expensive meals were pulled up. Waited another several minutes for waitress to come back after having requested assistance through the kiosk with it blinking the entire time. "
"Came in on Tue the fourth the daytime bartender rocked. She sat us waited on us and was a blast. I do believe this is tbe first time we saw the bar and bartender decked out for a holidays. The place was packed you could tell they were short handed but the two girls working never missed a beat."
"Service was okay, but the food was terrible. The cooks managed to completely ruin soup. This appears to be an Applebee's wide situation, so they have lost a long time customer."
"Server was great. Forgot her name but she gave me the best drink ever!!! "
Applebee's Neighborhood Grill & Bar - 1856 Alysheba Way
"Haven't been here in awhile...because of Applebee's history was known for average food and bad service but I'm pleased to say things have gotten better. Almost back to the original. Food choices were great and very tasty. Bartender was very helpful and pleasant while serving us. Place was really clean. Great job Applebee's Hamburg! I will visit again!"
"Overall we have had mixed experiences. Been here a few times and not been super excited. We made the mistake of going out on a Saturday. The servers are amazing ill give them that. But the management is terrible. After ordering steak we had noticed the three tables around us noticing the steak was over cooked. Our steak which we ordered medium rare, came back medium well (slight pink center). No biggie, we just asked the nice, very understanding, server to have the kitchen whip us up two more. Not a big deal, and we were not even upset. The manager comes out to talk to us, apologizes hastily, and tells us if we want our steaks to have any amount of pink or red inside of it we need to order it "RARE". I'm sorry but rare? Really? Do you want me to google rare steak for you? Try not to go on a weekend if you can."
"So I absolutely loved the peppercorn steak with whole grains. It was my go to lunch at Applebees off Richmond Rd ... Until i ate it in Hamburg today. The entree is usually flavorful. Today, it was tasteless and dehydrated looking. I literally ate 3 bites. Then to top it off, my wife's salad had a hair in it. The manager was polite and comped the salad. Just doesn't seem engaged. Spent all his time on a laptop by the bar."
"Do not go here, I went by myself and I regret it.(in total there was 15 people in the entire restaurant) when I was seated it was 30 minutes (I was watching my phone because I had to work) before anyone even spoke to me. I ordered a unsweetened tea and the woman who took my drink order gave me my drink then walked away before I could even ask for sweetener, I ordered when my drink order was placed and I asked for extra dressing on my salad. When my meal came out another waitress gave me my food and I asked for my dressing again, needless to say I never got it. I didn't get a refill or even as much as a "how's your food", I was going to order a brownie to go and a sweet tea to go. However my check was put on my table and then the waitress walked away. Worst experience ever, do not go if you are by yourself because they treat you like trash."
"Look, I don't do this normally, but it took 13 minutes to get our drink order. Then it was wrong. Two unsweets. Sugar six minutes later. There are dirty tables all over the restaurant untouched. There is no vibe, no sense of urgency, no anything here. Server was sweet at least, but there are 15 people in the whole restaurant. Don't offer sugar. Offer another drink. "